Assistant Property Manager for Apartment Community

CSI Property ManagementNew Haven, CT

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Assistant Managers are needed for coverage at apartment communities - temporary, temp to hire and FT opportunities.

Assistant Managers help staff create the best experience for prospective and future residents, reach occupancy goals and develop loyal relationships with service providers, property owners and residents.

Responsibilities may include :

Assist with marketing and promotional efforts, including ad tracking, signage, mailings and events
Maintain resident files and address complaints in a timely manner
Collect rent, deposits and hold fees
Bookkeeping with appropriate software
Record delinquencies
Post late notices
Acts as main point of contact in the absence of the Property Manager
Develop resident retention plans
Develop marketing strategies to increase traffic
Implement strategies to meet monthly revenue goals
Prepare reports about : property performance, data summaries, trends
Post ads and plan or participate in open houses
Monitor rental collections, occupancy rates, move ins and move outs
Monitor community appearance and oversee repair needs
Enforce community rules
Inspect vacant units and request repairs
Respond to resident complaints, concerns and requests
Build strong resident relations and provide excellent customer service
Coach team members
Supervise and train on-site staff
Show vacant units

Ideal candidates should possess a dynamic personality with an ability to interact and connect with all different personalities. Extraordinary communication skills coupled with a confident approach is critical to this role. A can-do spirit with proven reliability is required.

You must be proficient in Microsoft Office, internet usage, and have at leasttwo years' experience working in residential leasing.

Requirements :

Professional appearance

Reliable means of transportation

Proven ability to be prompt and on time every day

Outgoing, self-motivated, and highly RELIABLE

Attention to detail is a must

Excellent verbal and written communication skills and telephone manner

Ability to solve problems and work with minimal supervision

Office skills : customer service, typing, clerical, MS Office, telephone

Friendly, outgoing and display a positive, upbeat attitude

Self-motivated individuals who are excellent multi-taskers and HIGHLY reliable excel in this role

A Big Plus :

Bi-lingual skills

Knowledge of LIHTC (Low-Income Housing Tax Credit), Affordable Housing, Section 8, Fair Housing Laws, Health and Safety issues

Knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR

Experience with AR / AP, bookkeeping, posting rents, notices, budgeting, and financial reporting

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Apartment Community Manager • New Haven, CT