EXPERIENCED Dental Concierge / Front Office Coordinator

Job Description

Job Description

Experienced Dental Front Office Concierge

Are you passionate about helping others and creating exceptional first impressions? Our established specialty office is growing, and we’re looking for a warm, professional, and organized Dental Front Office Concierge to join our front office team! Please note - this is not a management position and previous dental front office experience IS REQUIRED

About Us : We are a patient-focused specialty practice committed to excellence in care and service. We believe the first impression sets the tone for a patient’s entire experience, and our front office team is essential to building trust, comfort, and confidence.

Role Overview : As the Concierge, you will be the first point of contact for new patients—welcoming them warmly, gathering essential information, coordinating their first visits, and ensuring they feel valued from the first call to check-in.

Key Responsibilities :

Answer incoming calls and warmly greet new patients

Schedule consultations and gather required documents

Verify insurance benefits

Coordinate with clinical team to ensure seamless first visits

Maintain accurate patient records in our practice management software

Provide a concierge-style experience that reflects our high standards

What We’re Looking For :

Previous dental front office experience required

Excellent communication and customer service skills

Tech-savvy and detail-oriented

Positive attitude and professional appearance

Ability to multitask in a fast-paced environment

Why Join Us?

Supportive, team-oriented work culture

Full Time / Monday-Thursday

Competitive pay and benefits

Opportunities for professional growth

A chance to make a real difference in patients' lives

Ready to be the friendly face that welcomes patients into a caring environment? We’d love to meet you!

Please send your resume and a brief cover letter - we look forward to meeting you!