Program Manager | Business Master's Programs

Program Manager | Business Master's Programs

The Business Master's Programs at the David Eccles School of Business, University of Utah, seeks a highly organized and proactive Program Manager to lead the coordination, execution, and continuous improvement of our graduate business programs. This role is equal parts project manager and student experience leader, ensuring every process, event, and initiative runs smoothly and effectively. The successful candidate will manage timelines and deliverables, oversee complex projects, and collaborate across teams to uphold our high standards of academic and operational excellence.

Responsibilities

Project & Operations Management

• Lead the planning, coordination, and execution of program initiatives, events, and academic processes.
• Develop and manage project plans, timelines, and deliverables to ensure smooth operations and on-time completion.
• Track progress, identify interdependencies, and proactively address challenges or barriers.
• Evaluate and refine program processes using data and feedback to drive continuous improvement.
• Serve as the central coordination point among faculty, staff, and campus partners to maintain alignment and operational excellence.

Student Experience & Program Support

Student Advising & Retention

Budget & Administrative Management

The role is based in a shared, open workspace designed to encourage active communication, collaboration, and teamwork. Nearly continuously, the role requires in-person, open-office environment with regular interaction and collaboration among students, faculty, and team members. Nearly continuously, the role requires sitting, hearing, listening, and talking. Often, the role requires repetitive hand motions (such as typing), walking, bending, reaching overhead, and lifting up to 25 lbs.

Minimum Qualifications

Bachelor's degree in a related field plus two years of related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated human relations and effective communication skills also required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Exceptional organizational, interpersonal, and project management skills, with the ability to manage multiple priorities and deadlines effectively. Proven ability to deliver results in a fast-paced, collaborative environment while maintaining accuracy and attention to detail. Strong problem-solving and critical-thinking skills, with a focus on continuous improvement and operational excellence. Comfort working in an open, team-oriented workspace that emphasizes communication, collaboration, and adaptability. Excellent oral, written, and presentation skills, with the ability to communicate effectively across diverse audiences. Proficiency with Microsoft Office and project management. Customer-service orientation and a commitment to supporting student success at every stage of the academic journey. Coachable and collaborative mindset, open to feedback and new ideas that enhance program operations and student experience.