Manager - Epic Cadence | Full Time

GENERAL DESCRIPTION :

The Manager is responsible for the overall design, implementation, training, documentation, operation and support of Clinical or Business applications and reports. This includes planning, design, implementation and project management; daily operational management; a focus on service excellence and employee engagement; staff skills development, and fiscal responsibility. The Manager acts as the Helios liaison to their associated clinical or business departments throughout the system. This includes, but is not limited to, the assessment of optimization efforts to meet system goals including patient safety / quality of care, revenue capture and efficient operations. The Manager performs these activities following HFHS standards and processes.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• Directs the work of and provide leadership to application staff to support the planning, design / build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and / or interface needs, support and maintenance,

Participates in the definition of operational readiness requirements.

Participates actively in key meetings with Operational Leaders to develop best practice processes.

Recommends process and workflow configurations and / or changes to align with best practices, standardization, integration needs / requirements, compliance and / or regulatory policies.

Evaluate trends on performance, capacity and operational health and develops plans to address key issues.

Provides input to solution architects for standards, best practices, and process improvements. Input may be, but not limited to, best clinical and / or business process and workflows.

Works with other Managers and Project Helios Leadership to lead issue resolution while maintaining HFHS Standards of Excellence.

Works with IT, Project Helios and Operations management to ensure systems are in line with overall policies, standards, processes, and overall workflows.

EDUCATION / EXPERIENCE REQUIRED :

Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support.

AND / OR

Strong knowledge / experience in clinical workflows and processes.

AND / OR

Specific knowledge of one or more of the following : bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records or coding.

CERTIFICATIONS / LICENSURES REQUIRED :

Additional Information

Organization : Corporate Services

Department : Helios Rev Cycle Mgt Expense

Shift : Day Job

Union Code : Not Applicable