Referral Intake Specialist

Job Description

Job Description

Company Description

Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion and Eagerness.

Job Description

About the Referral Intake Specialist

The Referral Intake Specialist role is responsible for maximizing the organ referral and evaluation process in collaboration with the Referral Optimization Charge (ROC), Advisor on Call (AOC), Organ Recovery Coordinator (ORC), Organ Donation Coordinator (ODC), Donor Legacy Advocate (DLA), hospital staff, physicians, and medical director as needed.

Responsible for the initial intake and screening of heart beating ventilated (HBV) referrals, assessing organ donor suitability, and enhancing the donation process. The RIS is responsible for maintaining donor records, electronic medical record entry, and communication in conjunction with Donor Legacy Services. For potential organ donors, the RIS is occasionally responsible for facilitating family conversation regarding donation, in collaboration with the ORC and DLA staff if available. This includes collaborating with hospital staff to determine appropriate timing for family counseling and conversation.

Assists in the eye and tissue referral process as related to heart beating ventilated donors.

Interacts with hospital staff members in a professional manner to obtain thorough and accurate medical information regarding the potential donor.

Requirements

Minimum Experience :

1 year healthcare / medical terminology experience

Preferred Experience : 2 years of experience as an EMT-P, LPN, RN, RT, medical scribe, or previous OPO experience

Preferred Education : EMT-P, LPN, RN or RT license. Associate or Bachelor’s Degree or relevant medical certification.

We Offer

Competitive salary

Annual organizational incentive program

Medical, dental & vision insurance

Paid life and long-term disability insurance

Voluntary life insurance options

403(b) employer match and profit sharing

Tuition assistance program

Employee wellness & assistance programs

Inclusive culture – consistently recognized as a top workplace in Arizona

Tobacco-free, drug-free workplace

Additional Information

Donor Network of Arizona is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws.  All employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact our team at hr@dnaz.org. We are committed to maintaining a drug-free workplace.