Medical Secretary ll

Counseling and Psychological Services :

Counseling and Psychological Services (CAPS) is home to an interdisciplinary team of full-time psychologists social workers mental health counselors treatment coordinators and support staff who are fully committed to the success and well-being of our students.

The Opportunity :

The University of Central Floridas Counseling and Psychological Services department is currently accepting applications for a Medical Secretary II. This position supports the administrative support functioning of the CAPS department. Reporting to the Administrative Assistant III this role provides assistance to the Director Associate Assistant Director Administrative Assistant III or appropriate higher-level administrator.

This position / classification is considered a critical / essential position under the universitys designation of Counseling and Psychological Services (CAPS) as an essential responder / s to any emergency (unplanned event) or threat thereof which disrupt operations within the university.

Responsibilities :

Responsible for supporting and overseeing the daily workload of Medical Secretary I.

Process electronic client data.

Operate client scheduling system.

Assist with coverage of CAPS phone lines.

Assess nature of client calls to determine if immediate counselor assistance is needed.

Responsible for providing back up support to Senior Accountant in their absence and / or during heavy volume periods as it relates to appointment late fees invoicing resolving clients issues and inquiries and payment tracking.

Responsible for maintaining incoming client paperwork which includes receiving scanning and archiving all clinical documents sent to CAPS and coordinating the receipt of appropriate documents to staff members.

Responsible to Administrative Assistant III for collaboration on interviewing and hiring support staff personnel which includes onboarding and training of new staff maintaining and updating Office Support Policies and Procedures Manual conducting phone interviews.

Minimum Qualifications :

High School Diploma or Equivalent and 2 years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications :

Basic understanding of HIPAA guidelines and patient confidentiality principles.

Experience working in a healthcare clinic or university office environment.

Familiarity with administrative support in a health setting including managing patient records and using electronic systems to schedule appointments.

Experience handling a high volume of phone calls while managing front desk duties in a fast-paced environment.

Proficiency with Microsoft Office Suite (Word Excel Outlook) Adobe and email / calendar tools.

Experience processing payments or handling financial transactions in a clinic or office setting.

Additional Application Materials Required :

In addition to your online application please submit a resume.

Special Instructions to the Applicants :

The final rate of pay will be determined based on the candidates qualifications experience and internal equity considerations.

Applicant must be authorized to work for any U.S. employer as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential

As a next-generation public research university and Forbes-ranked top employer in Florida we are a community of thinkers doers creators innovators healers and leaders striving to create broader prosperity and help shape a better future. No matter what your role is when you join Knight Nation youll play an integral role at one of the most impactful universities in the country. Youll be met with opportunities to connect and collaborate with talented faculty staff and students across 13 colleges and multiple campuses engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow youll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and youll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers :

Benefit packages including Medical Dental Vision Life Insurance Flexible Spending and Employee Assistance Program

Paid time off including annual and sick time off and paid holidays

Retirement savings options

Employee discounts including tickets to many Orlando attractions

Education assistance

And moreFor more benefits information view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting it is UCFs expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Student Success and Well-Being (SSWB) - Counseling Center

Work Schedule

Monday through Friday 8 : 00 am to 5 : 00 pm

Type of Appointment

Regular

Expected Salary

$17.64 to Negotiable

Job Posting End Date

AM

Veterans Preference :

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans Preference please visit a Florida public university the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position please call or email .

For general application or posting questions please email .

Key Skills

EMR Systems,Typing,Athenahealth,Clerical Experience,eClinicalWorks,Insurance Verification,Medical office experience,Office Experience,Computer Literacy,Medical Terminology,CPT Coding,Epic

Employment Type : Full-Time

Experience : years

Vacancy : 1