Controls Field Service Engineer - Process Solutions Group

Job Description

Job Description

Job Summary

Whether it's control system retrofitting, system migrations (greenfield or legacy migration), or control system upgrades, the Field Controls Service Engineer is a critical part of the team.

The Field Controls Engineer position at Cross Company Process Solutions Group is primarily responsible for handling a variety of tasks involving the configuration, commissioning, and startup efforts for a range of projects. Field Service Control Engineers work with a variety of different PLCs, HMIs, and manufacturing controls system applications including ABB, Allen-Bradley, Siemens, DeltaV, and many others.

Field Controls Service Engineering positions with Cross work closely with our industrial or manufacturing customers, often operating as an extension of local engineering teams. In that capacity, this Controls Engineering position may require travel to customers during regular business hours with minimal overnight trips.

Major Job Responsibilities

Control engineers for PLCs must have the ability to handle industrial facility process automation implementation utilizing Cross Company in-house integration methods coupled with vendor-supplied hardware and software

Field Controls Service Engineers work closely with customers, plant managers, or engineering teams to ensure the needs of the project or service call are met

Control system engineers with Cross also collaborate with our sales team to guarantee the requirements for the project are planned for, understood, and appropriately implemented

Further, they interact directly with our customers in the industrial manufacturing world after project or service call completion to support any post-project issues that may arise

Controls Service Engineers operate as a functioning team member to support large projects. This may include collaborating with other on-site engineers / engineering teams, sales teams, and other stakeholders

Additional Responsibilities

Sales

Sales responsibilities for Control Systems Service Engineers include occasionally supporting sales staff by reviewing sales proposals prior to customer presentations

They may also further support sales by acting as the technical consultant on potential or future industrial projects

Engineering

Process engineers for field controls service also work directly with larger engineering groups for bigger projects or act as a project manager for smaller projects

Administrative

This engineering position is required to be able to complete the associated ISO paperwork for control service projects or relevant service calls on a monthly basis

Enters their time in the engineering database on a weekly basis

Position Specification

Education and Experience

A 4-year degree in engineering, programming, or a related technology field or a 2-year technical degree with equivalent related experience

Experience working on-site in plant process control applications and with process control systems

Familiarity with Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), Distributed Control Systems for process manufacturing facilities, and various SCADA packages

I / O checkout site experience is also required

Knowledge Requirements

Industrial programming experience in manufacturing environments. This includes hands-on experience with reactors, distillation, combustion controls, batch applications, mixing and metering, as well as continuous and batch chemical production

Platform programming experience with any of the following : ABB, Siemens PCS7 and drives, Rockwell ControlLogix, PlantPAX, and FactoryTalk, Emerson DeltaV, Yokogawa Centum, Honeywell Experion

Experience writing technical specifications and design documents

Fluent Mathematical skills and problem solving expertise needed

Fluent PC / Computer skills including Internet based tools, Outlook, MS Word, Excel, and PowerPoint

Excellent verbal and written communication skills

Demonstrated ability to implement technical solutions tailored to a specific project

Additional Attributes

Excellent interpersonal skills at all levels of customer contact

Understanding and application of business ethics and a high level of professional integrity

The ability to listen, formulate a plan, then enact that plan

Self-motivated self-starter capable of working independently with minimal supervision

An analytical thought process with good decision making and problem solving skills

Excellent organizational skills

Open-minded, innovative, and resourceful

Able to work well under pressure and handle stressful situations well

Able to manage change easily and quickly adapt or pivot based on project needs, stakeholder requirements, or outside pressures

Can function cooperatively in a team environment

Integrate, retain, and synthesize new information quickly

Physical Demands and Work Environment

The work environment varies from typical office environment to plant site environment

Travel typically varies from 40% to 60% depending on work assignments. The majority of the travel will be during office hours and not overnight.

Individuals may need to sit or stand as needed. Requires walking primarily on a level surface for varying periods throughout the day in the plant site area. Could involve long periods of Computer work.

Able to lift or carry up to 40 lbs. 5. Postural activities include climbing, maneuvering, bending, stooping, kneeling. Crouching, crawling above, under and around machinery, equipment and occasionally includes reaching, handling, touching grasping machine parts, controls, control panels, levers, and switches as needed.

Ability to climb ladders, stairs, platforms and scaffolding to diagnose / troubleshoot process and equipment occasionally.

Ability to work in non-permit required spaces and at heights of 15' to 20'.

Physical effort required, continuous mental and visual attention required

While working in the plant site environment will be supporting 7 day a week operation; may require working more than 40 hours to support the work efforts

The performance of this position includes exposure to the manufacturing areas where certain areas require the use of personal protective equipment (PPE) such as Safety Glasses with Side Shields and Hearing Protection.

Primary environment : ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Required to be able to read documents and computer screens.