Medical Assistant / Front Office

Benefits :

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

JOB SUMMARY

American Family Care (AFC) Urgent Center is hiring a Full-time Medical Assistant / Front Office with Family Medicine / Urgent Care experience for a brand-new location ( www.afcurgentcare.com ) in Thousand Oaks and established location in Agoura Hills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
• Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
• Register patients, update patient records, and verify insurance accurately and timely.
• Follow company procedures related to workers’ compensation and occupational medicine patients.
• Determine, collect and process patient payments and address collection and billing issues.
• Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests.
• Balance daily patient charges (cash, check, credit cards) against system reports.

QUALIFICATIONS

High School graduate or equivalent. Medical Assistant's Diploma. Previous medical clerical experience preferred. Solid computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone voice. Tactful interpersonal relationships.

PHYSICAL DEMAND / WORK ENVIRONMENT

Office environment. Standing for extended periods of time. Sitting and keyboarding for extended periods of time. Reaching and stooping for files. High attention to detail and ability to focus. Potential exposure to potentially infectious material and chemicals. Moderate noise level. Hours : AFC is open 7 days a week. Monday - Friday 8 AM- 8PM, Saturday and Sunday 8am-5pm

Work Location : In person