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Event Coordinator

Event Coordinator

BCForwardSeattle, WA, US
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Job Description

Job Description

Job Title :  Learning Event Support (remote / onsite)

Duration :  With schedules available between 6-24 hours a week ~8 months of the year.

Location : Seattle, WA (remote / onsite)

Job Type : Part Time and Remote / Onsite both

The work :

  • The role will support both virtual learning events (virtual session support) and in-person learning events (onsite session support) in the region you live, based on your availability.
  • Work is highly variable, with schedules available between 6-24 hours a week ~8 months of the year. Your hours may increase based on the pipeline of session support work over time.
  • Use a PC (laptop) with Microsoft Windows and Microsoft 365 applications, including Teams, Excel, PowerPoint, Word, and Outlook as tools to perform your job and ensure a smooth learner experience (sharing screen and documents, adjusting audio, playing music, using the webcam).
  • Capture participant attendance during virtual events and video conferences.
  • Support the setup of virtual events and meetings such as creating links using web conference software, adding / removing content, making group assignments.
  • Schedule and conduct rehearsals and pre-session checks with facilitators and suppliers to confirm delivery checklist readiness. Adjust as needed.
  • Make last minute updates to participant tool access as needed.
  • Validate and manage virtual breakout group assignments, including working through last minute changes.
  • Record virtual sessions, download files, and share links.
  • Manage session timekeeping and help facilitator to stay on schedule.
  • Chat management : welcome audience, manage time keeping, post instructions and handouts, moderate in-session chat conversations and Q&A, enabling instructors to remain focused on facilitation.
  • Execute in-session polls and capture results, download results.
  • Coach attendees on joining small group breakout sessions, ensure breakout rooms are attended and monitor.
  • Lead post-event debriefs with facilitators to spot opportunities for improvement for future sessions. Share trends with course owner(s).
  • For in-person learning events, support successful event production tasks such as managing technology at a podium, multiple monitor settings and hybrid experiences (Teams broadcasts to live speakers), microphones for speakers, adjusting room lighting and sound settings, trouble-shooting basic technical issues, greeting speakers, managing  audience questions and answer, supporting registration and event setup / breakdown.

Skills :

  • Basics of video conferencing, web conferencing and webinars in Microsoft Teams
  • Using teleconference, audio, and visual equipment
  • Using a computer and connecting to internet network to perform work
  • How to navigate a Windows operating system and Microsoft Office (e.g., Outlook, Word, Excel)
  • Excellent verbal and written communications
  • Exceptional attention to detail, organized
  • Customer-centered approach
  • Strong troubleshooting and issue resolution / risk mitigation skills
  • Basics of event production / operations
  • May be required to stay stationary for long periods of time
  • May be required to stand for long periods of time
  • May be required to lift up to 25 lbs. infrequently
  • Company Description

    About BCforward :

    Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

    BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

    BCforward is an equal opportunity employer.

    Company Description

    About BCforward : \r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

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    Event Coordinator • Seattle, WA, US