Help Desk SupportVirtualVocations • Shreveport, Louisiana, United States
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Help Desk Support
VirtualVocations • Shreveport, Louisiana, United States
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- serp_jobs.job_card.full_time
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A company is looking for a Help Desk Support.
Key Responsibilities
Set up and configure computer systems, software, and equipment for new hires
Troubleshoot and resolve a wide range of technical issues for local and remote users
Log and track service and repair activities while managing user accounts and permissions
Required Qualifications
Associate degree or 1-3 years of relevant IT support experience
Experience supporting both Windows and Apple platforms
Familiarity with help desk ticketing systems and remote support tools
Ability to prioritize tasks in a dynamic environment
Customer-focused mindset with the ability to explain technical concepts to non-technical users
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Help Desk Support • Shreveport, Louisiana, United States
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