Scheduler Coordinator

Job Title : Home Health Care Scheduler

Location : Dallas TX 75240

Reports To : Operations Manager

Schedule :   Monday to Friday; on-call responsibilities; rotating weekends

Job Type : Full-time

Position Summary :

We are seeking a detail-oriented and experienced Home Health Care Scheduler to join our dynamic team. The ideal candidate will be responsible for managing client schedules, coordinating caregiver assignments, and ensuring efficient communication between field staff, clients, and families. This role is essential to maintaining seamless patient care and supporting the continuous operation of our 24 / 7 services at Always Best Care Senior Services.

The Scheduler plays a critical role in optimizing staff utilization, maintaining continuity of care, and ensuring high standards in scheduling operations. Strong communication, organizational, and problem-solving skills are essential for success in this role.

Key Responsibilities :

Scheduling & Coordination :

• Schedule and manage home health visits based on patient care needs and preferences.
• Optimize caregiver schedules to ensure coverage and timeliness of care.
• Act as the main point of contact for patients and families regarding scheduling inquiries and updates.
• Conduct initial meet-and-greet visits between caregivers and clients at their homes.
• Communicate with home health providers to confirm schedules and resolve conflicts.

Administrative Support :

Compliance & Customer Service :

Qualifications : Education :

High school diploma or equivalent required.

Associate degree in healthcare administration or a related field preferred.

Experience :

A minimum of 1 year of experience in scheduling, healthcare administration, or a related role is required.

Experience in home health or senior care is highly desirable.

Required Skills :

Accurate and timely scheduling

Strong attention to detail

Time management and prioritization

Professional and clear communication

Critical thinking and decision-making

Administrative proficiency and data entry

Compassionate, client-centered approach

Multitasking in a fast-paced environment

Knowledge of home health assessments (preferred)

Excellent interpersonal and listening skills

Proficiency in scheduling software and Microsoft Office Suite

Organizational skills and adaptability

Conflict resolution and problem-solving

Ability to work both independently and as part of a team

Work Environment :

This role is based in a fast-paced office environment within a home health care setting. The Scheduler will collaborate closely with caregivers, clients, and their families. Occasional travel may be required for training, client meetings, or home visits.

Benefits :

health insurance, dental insurance, Vacation, PTO,  and training opportunities.

Benefits