Site Reliability Engineer

Location : Plano - Granite Parkway United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds people cross borders energy become smarter and much more. More than 30000 organizations already rely on us to verify the identities of people and things grant access to digital services analyze vast quantities of information and encrypt data to make the connected world more secure.

This is for a Hybrid role in Plano Texas. Note that this role can also be hired in Austin Texas.

Position Summary

We are looking for an experienced SRE - Site Reliability Engineer to work with our North American Team. Your responsibility will be to help design and build tools and infrastructure that we use to support our teams and our customers. These tools will have to scale with our growing platform and customer baseand will drive operational excellence for the companys globally distributed network. The person taking this role will have input in decisions that will have a major impact on the infrastructure and how we serve our customers. As an SRE in the ICO organization you will work with yourteam solving problems supporting and optimizing the infrastructure programmatically. You will work with your team to improve the overall availability reliability performance and security of the infrastructure under control.

Special Position Requirements

Work Schedule : Monday to Friday with on-call work over some weekends

Work Travel : Domestic and international travel will be required from time to time to meet with colleagues attend conferences etc etc.

While we have some flexibility about our working locations it is important that we meet face to face from time to time to properly build relationships and get to know each other. Therefore you may be required to travel internationally up to 5 times a year for department conferences team meetings or group working sessions. You will also be required to attend your registered Thales / Imperva office. A few times a week to work directly with colleagues.

Key Areas of Responsibilities

Work with other teams across the company to build and deploy infrastructure that supports our platforms.

Apply SRE core tenets of measurement (SLI / SLO / SLA) eliminate toil and reliability modelling

Establish metrics for data-driven decisions to increase availability reliability and velocity

Build and maintain and evolve SLO and SLI network / system / application baselines

Assist with go / no go preplanning verification / validation and review of existing and new product / services

Proactively analyse data and test the integrity of network / systems to ensure production applications and services are operating optimally

Work with internal customers as needed to troubleshoot and resolve business affecting issues

Participate in escalations incident response RCAs and postmortems

Participate in 24x7 on-call rotation

Basic Qualifications

At least 5 years of professional experience within a cloud / web / CDN scale infrastructure

Experience with Python and Go. C / C a plus

Expert knowledge of Linux systems network programming and protocols TCP UDP DNS TLS / SSL HTTP

Experience with BGP and Anycast routing is a plus

Experience with DevOps principles and concepts such as Infrastructure as Code (Ansible / Saltstack) CI / CD (Gitlab Jenkins Git) monitoring

and visualization (Prometheus Grafana)

Experience with big data technologies such as NoSQL / RDBMS Redis ElasticSearch Kafka

Experience with containers and container management (Docker Kubernetes)

Experience analyzing and building data telemetry modeling pipelines UI visualization

Experience in developing software troubleshooting and monitoring large scale distributed systems

Implement software engineering best practices / standards and software development life cycle

Working knowledge and experience of Agile software development methodologies

Outstanding collaboration and communication and documentation skills with a proven ability to work cross-functionally

BS / MS in computer science engineering or a related technical discipline or equivalent experience

Why Join Us

Say HI and learn more about working at Thales click here

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This position will require successfully completing a post-offer background check. Qualified candidates with a criminal history will be considered and are not automatically disqualified consistent with federal law state law and local ordinances.

We are an equal opportunity employer including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales please contact us at .

The reference Total Target Compensation(TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

Total Target Cash (TTC) : 114480.00 - 146000.00 - 184369.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including but not limited to the employees career path history competencies skills and performance as well as the companys annual salary budget the customers program requirements and the companys internal equity. Thales may offer additional benefits and other compensation depending on circumstances not related to an applicants status protected by local state or federal law.

For Internal candidate if you need more information please reach out to your HR Shared Service 1st Point)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents including the following :

Elective Health Dental Vision FSA / HSA Voluntary Life and AD&D Whole Group Life w / LTC Critical Illness Hospital Indemnity Accident Insurance Legal Plan Identity Theft and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance AD&D Disability Employee Assistance Plan and Well-being Program

Key Skills

Kubernetes,FMEA,Continuous Improvement,Elasticsearch,Go,Root cause Analysis,Maximo,CMMS,Maintenance,Mechanical Engineering,Manufacturing,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1