Safety Specialist II

Were looking for a strong Safety Specialist to join our Content Operations team - responsible for the enforcement of our content policies under our Community Guidelines and Advertising Guidelines. This role will be part of our Trust and Safety Enforcement Operations organization and will be an impactful member of the team interacting directly with Pinners and partners to support content enforcement related inquiries and addition youll leverage critical thinking and insights to improve our operational processes and policies while working closely with cross-functional partners to develop and support team goals and this role youll build familiarity with our escalation procedures test and improve our tools and best practices provide relevant context and feedback to teams building new features and build relationships with the other teams who help keep Pinterest safe.

What youll do :

• Independently develop monitor interpret and understand policies and procedures while ensuring they match organizational strategies and objectives focused around our Hateful Activities (Hate Speech) and Graphic Violence policies
• Accountable for content moderation processes within our Critical Harms pod utilizing a strong understanding of relevant policies and procedures to ensure prevention of harmful content on Pinterest
• Uses policy proficiency to perform content moderation make enforcement decisions take enforcement actions and influence scaled content moderation efforts
• Responsible for the oversight and execution of BPO KPIs such as quality scores and turnaround times for Critical Harms workflows providing insights and clarifications to mitigate quality gaps with both vendor and internal teams
• Identify gaps and trends in content workflows to make recommendations for risk mitigation
• Collaborate cross-functionally to improve processes and support projects and act as a point of contact for cross-functional partners
• Embrace ambiguity change and a growth mindset
• Resolve escalations and focus on remediations to operational processes procedures and policy gaps

What were looking for :

Relocation Statement :

In-Office Requirement Statement :

#LI-REMOTE

#LI-PW1

Required Experience :

IC

Key Skills

Microsoft Office,Computer Skills,Construction Experience,Food Safety Experience,Root cause Analysis,Microsoft Powerpoint,OSHA,Child Protective Services,EPA,Unity,EHS,Manufacturing

Employment Type : Full Time

Experience : years

Vacancy : 1