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Senior Network Engineer

Senior Network Engineer

QualysSan Mateo, CA, US
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Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Description

As a Network Engineer, you will play a key role in developing and enhancing the Qualys global network infrastructure. As an award-winning public SaaS Company, we want to build a high-performing team to meet our growth challenges and do so consistently and excellently. The Network Engineer will be responsible for working on new and existing network-related operations and projects with key business groups and teams to perform key improvements over the longer term.

Primary Responsibilities :

  • Operates and administers network management and security monitoring systems along with voice products and network application systems
  • Identification and resolution of hardware, software, or architectural issues in any of the corporate networks supporting all Qualys sites and employees.
  • Analyzing systems errors or anomalies, as well as specific network performance issues and / or error messages, to ensure maximum uptime and service quality
  • Troubleshooting, in conjunction with Operations, Engineering, and QA teams, Web, API, and other system issues at a per-packet level via packet trace and sniffer analysis.
  • Prepares and conducts technical briefings, training sessions, policy development, in-depth technical studies, and development of plans and specifications
  • Knowledge of LAN / WAN / WLAN / SD-WAN systems to design and install IP networks.
  • Designs and implements network solutions. Provides technical support to internal staff
  • Handles technical issues and incidents through hands-on troubleshooting
  • Liaise with customers, vendors, and other personnel for problem resolution
  • Performs other duties as assigned

Experience / Skills / Knowledge Requirements :

  • 4-7 years of work experience in the design, implementation, and support of Cisco Manager / Unified Communications and related voice applications.
  • Experience with VMWare Linux and integrating multiple voice platforms / architectures.
  • Experience implementing technical standards, policies, procedures, and documentation.
  • Excellent communication skills with the ability to communicate with tech and non-tech team users.
  • Ability to manage and troubleshoot emerging IP-based VoIP and Conferencing
  • Knowledge of network systems - switching, routing, 802.1x, RADIUS and TACACS
  • Experience with routers, switches, firewalls, VPNs, SD-WAN, and wireless LAN controllers
  • Knowledge about Change management and Change ownership
  • Create and maintain network documentation, including technical drawings and Network inventory

    • Nice to Have :

  • Experience with multi-site routing, peering, and disaster recovery network architectures is considered a plus
  • Formal hardware training and / or certifications from one or more of the following vendors : Cisco Systems (CCNA, CCNP), Juniper Networks (JNCIA, JNCIS)
  • Previous experience managing SaaS, e-commerce websites, and / or on-demand services

    • Soft Skills & Non-Technical Qualities

  • Excellent verbal and written communication skills
  • Ability to work independently and stay motivated
  • Good interpersonal skills
  • Good time management skills
  • Strong organizational skills
  • Ability to multi-task and prioritize
  • Strong Problem-Solving Abilities

    • Annual Salary Guidelines : $90,000 - $125,000

    Qualys is an Equal Opportunity Employer, please see our EEO policy.

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    Senior Network Engineer • San Mateo, CA, US