ESSENTIAL FUNCTIONS
- Perform thorough cleaning and sanitization of public areas such as lobbies, corridors, restrooms, and lounges.
- Manage and replenish supplies including toiletries, towels, and other amenities.
- Collect and dispose of trash and recyclables from designated areas.
- Report maintenance issues and damages promptly to ensure swift resolution.
- Adhere strictly to hotel cleanliness, safety, and procedural standards.
- Provide courteous assistance to guests as needed.
- Collaborate effectively with team members to maintain operational efficiency.
- Maintain flexibility to accommodate varying work schedules and additional tasks as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES :
Proficient in various cleaning techniques including vacuuming, sweeping, mopping, dusting, and surface sanitization.Knowledgeable in the use of cleaning products, tools, and equipment specific to hospitality settings.Skilled in monitoring and managing inventory levels of supplies like toiletries and towels.Adherence to safety protocols and hygiene standards to maintain a safe and sanitary environment.Ability to identify and promptly report maintenance issues or damages for resolution.Effective communication skills for professional guest interaction and responding to inquiries or requests.Capable of working collaboratively with team members to achieve operational goals.Detail-oriented in performing cleaning tasks and inspecting areas to uphold hotel cleanliness standards.Efficient time management to prioritize tasks and maintain cleanliness throughout shifts.Adaptability to varying work conditions and schedules in a dynamic hospitality setting.PHYSICAL DEMANDS :
Extended periods of standing and walking.Lifting and carrying cleaning supplies and equipment.Bending, stooping, kneeling, and reaching for cleaning tasks.Pushing and pulling cleaning carts and equipment.Performing repetitive cleaning motions like sweeping and mopping.Maintaining physical stamina for scheduled shifts, including weekends and holidays.Practicing proper lifting techniques and safety protocols to prevent injuries.QUALIFICATION STANDARDS :
High school diploma or equivalent.Previous experience in hospitality or a similar role preferred.Physical fitness to meet job demands like standing, walking, lifting, and bending.Proficiency in cleaning techniques and knowledge of cleaning products and equipment.Basic communication skills to interact effectively with guests and colleagues.Attention to detail in maintaining cleanliness standards.Dependable, punctual, and possessing a strong work ethic.Willingness to work flexible schedules, including weekends and holidays.Understanding and adherence to safety and hygiene standards.