Hospitality ManagerLanding • Austin, TX, US
Hospitality Manager
Landing • Austin, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionWe are hiring a Hospitality Manager to join us at Landing! In this role, you will join our Field Operations team and be responsible for success in the Austin Markets. Success in this role looks like ownership, you’ll own the large decisions and the small details that lead to providing an amazing member experience within your market. Our Field Operations team owns the support of Member and Property needs while working closely with our host, installation, and property success teams, based in our Birmingham, AL headquarters. Working together, our goal is to provide an exceptional experience for our members in our Austin Markets. Hospitality Managers (HM’s) report up to Regional Managers and are imperative to Landing’s success. Manage short-term reservations, coordinating with booking platforms (Airbnb, Booking.com, etc.) to maximize occupancy and revenue. Develop and maintain strong relationships with booking platform representatives and property partners to ensure seamless communication and issue resolution. Oversee the end-to-end reservation process, acting as the key point of contact to ensure guest satisfaction throughout their stay. Handle guest inquiries, support requests, and ticket resolutions efficiently through multiple communication channels. Form partnerships with and oversee property housekeeping teams. This is an In-Market role that requires you to live on-site 1+ years of management experience Strategic Doer : You’re an expert at zooming out and seeing the big picture, but don’t overlook the tiny details and love to build from the ground up. You have exceptional communication and interpersonal skills, with the ability to develop a high degree of personal credibility at all levels of the organization. Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you! $50,000 - $55,000 + Bonuses + Stock Options Onsite Housing Provided : Fully furnished accommodations provided (Utilities and internet included) Comprehensive benefits : Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter and FSA or HSA We've got you covered with a 401(k) plan and access to ImmediatePay Feel relaxed with super generous PTO policy Opportunities for upward mobility - we want you to grow with us! Landing Stays Powered by JazzHR
About Us :
- Since 2019, Landing has redefined apartment renting with the industry's first flexible living model.
- Our membership program provides consumers with access to a network of apartments in 35+ markets with no deposits, hassles, or stress.
About the Role :
About the Team :
What You’ll Do :
Evaluate property and home condition, ensuring inventory meets Landing standards Oversee market metrics Monitor and resolve member support tickets through all member communication channels Act as liaison with property management teams to quickly resolve maintenance requests, address member concerns, and execute new leases Simultaneously complete multiple daily tasks and build processes for the future Evaluate market performance against key performance indicators including Net Promoter Score, Customer Satisfaction Survey, Cleaning Quality, and Market Growth Build weekly market performance reports and present to Field Operations leaders What You Need :
Interpersonal Skills :
An obsession with customer experience and satisfaction Ability to thrive in high-growth environments and an evolving startup atmosphere Experience using data and metrics to drive improvement Strong organizational and leadership qualities, an over-communicator, proactive ownership style Ability to earn trust of leadership, work independently, and drive results with minimal supervision Hands on mentality to jump in and get things done when it counts Benefits and Perks :
Solid compensation :
serp_jobs.job_alerts.create_a_job
Hospitality Manager • Austin, TX, US
Job_description.internal_linking.related_jobs
Military Veterans are Encouraged to Apply.At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful e...serp_jobs.internal_linking.show_more
Come join Panera Bread - an industry leading, award winner! We are growing - both as a company and as individuals! We are shaping food culture within the restaurant industry through our pride and c...serp_jobs.internal_linking.show_more
The Caf Manager is primarily responsible for overseeing the operations of the Urban Air Caf and guiding the performance of Team Members.
This is a practical, hands-on role, with much of the working ...serp_jobs.internal_linking.show_more
The Best Teams are Created and Maintained Here.At BrightView, the best teams are created and maintained here.If you are searching for your next fulfilling career, picture yourself on a best-in-clas...serp_jobs.internal_linking.show_more
Vice President of Strategic Sourcing & Category Management.Premier sports & live entertainment development group.Privately Held, Private Equity-backed.
Entertainment & Recreation.The Com...serp_jobs.internal_linking.show_more
The Manager role supports the General Manager in every aspect of the restaurant's operations.They uphold promises to their Team, their Guests, and the Business.
The Manager will direct, lead and coo...serp_jobs.internal_linking.show_more
Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions.
To us, comfort means more than great products, it means empowerin...serp_jobs.internal_linking.show_more
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry.
Voted “Airline Caterer of the Year ...serp_jobs.internal_linking.show_more
Finding the right place to grow your career.Conscious Capitalism, which drives business decisions that.You might be drawn to our innovative approach and refusal to settle for the "way things have a...serp_jobs.internal_linking.show_more
A strong leader who is a people person with excellent hospitality, has a positive attitude, and a good sense of urgency, who can make work fun.
A leader who is detail oriented, organized, who has go...serp_jobs.internal_linking.show_more
Director Of Membership Engagement.McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
We are known for delivering insights, products, and services tha...serp_jobs.internal_linking.show_more
That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.
If you're an experienced restaurant or ret...serp_jobs.internal_linking.show_more
We're looking for a passionate and driven General Manager to run one of our thriving Firehouse Subs restaurants.You'll lead a team, own the results, and bring our brand's mission to life all while...serp_jobs.internal_linking.show_more
The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales effo...serp_jobs.internal_linking.show_more
Guest Experience Manager (Hourly Manager).At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that's been perfecting how to eat and ...serp_jobs.internal_linking.show_more Regional Vice President of Operations & Hospitality Management.Premier sports & live entertainment development group.Privately Held, Private Equity-backed.
Entertainment & Recreation.The...serp_jobs.internal_linking.show_more Reputable provider of fleet maintenance & repair services.The Company is in search of a Head of Revenue Operations to establish and lead the function, with a focus on supporting the organizatio...serp_jobs.internal_linking.show_more 
Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry.
We're here to help our colleagues achieve success and...serp_jobs.internal_linking.show_more
Veterans Preferred - Event Planning Manager
Hyatt • Austin, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager
Panera • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Cafe Manager
Urban Air Adventure Parks • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
www.brightviewcareers.com
BrightView • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Vice President of Strategic Sourcing & Category Management
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Manager
Hopdoddy Burger Bar • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Assistant Showroom Manager - Domain Northside
Purple • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Account Manager
LSG Sky Chefs • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Revenue Growth Manager
Vital Farms • Austin, TX, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
MANAGEMENT
Dairy Queen • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director, Membership Engagement
McKesson • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Restaurant General Manager
Pizza Hut • Pflugerville, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
General Manager
Firehouse Subs • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales Manager - Hilton Garden Inn Austin Downtown
Remington Hospitality • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Guest Experience Manager
Cava • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Regional Vice President of Operations & Hospitality Management
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Head of Revenue Operations
Confidential • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Meetings & Events Strategic Account Manager
Texas Staffing • Austin, TX, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new