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Quality Manager
Quality ManagerNOV • Wichita, KS, US
Quality Manager

Quality Manager

NOV • Wichita, KS, US
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  • serp_jobs.job_card.full_time
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Job Description

Primary Responsibilities

  • Ensure facility compliance with API, ISO, customer, and internal quality standards.
  • Implement, maintain, and improve the Quality Management System (QMS).
  • Serve as the Management Representative for internal and external audits.
  • Manage document control, calibration, and training records.
  • Oversee third-party inspections, data packages, and releases.
  • Lead and mentor QA / QC team members to build a culture of quality ownership.
  • Collaborate with Production, Engineering, and Operations on process control and corrective actions.
  • Drive continuous improvement initiatives focusing on scrap reduction, process capability, and cycle time.
  • Lead root cause analysis using structured methods (8D, 5 Whys, Fishbone).
  • Serve as the primary customer liaison for quality issues and complaint resolution.

\n

Job Duties

  • Conduct internal audits and manage external and customer audit support.
  • Oversee inspection programs for fiberglass pipe, fittings, and related products.
  • Maintain and calibrate inspection and test equipment.
  • Track and communicate key quality metrics (defect rates, FPY, Cpk, CAPA closure).
  • Support supplier quality management through audits and corrective actions.
  • Coordinate Management Review activities and ensure timely action item closure.
  • Participate in segment-level meetings to share best practices.
  • Support implementation of digital quality tools such as Power BI dashboards and SPC software.
  • \n

    Education and Qualifications

  • Bachelor's degree in engineering, Quality, or related field is required.
  • A minimum of 3 years of QA / QC experience in fiberglass, composites, or manufacturing is preferred.
  • Knowledge of ISO 9001 and API 15HR / 15LR standards.
  • Certifications such as Lean Six Sigma Green / Black Belt, ASQ-CQE, or ASQ-CQA preferred.
  • Proficient in MS Office, Power BI, and statistical tools (e.g., Minitab).
  • Strong leadership, communication, and analytical skills.
  • Ability to interpret blueprints, specifications, and inspection data.
  • Must be able to lift to 30 lbs. and move between office and production areas.
  • \n

    To learn more about our benefits please visit our website :

    To learn more about our business unit please visit our website : -business-units / fiber-glass-systems

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