Field Service Technician

Insight GlobalAustin, TX, US

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Job Description

Required Skills & Experience

Experience conducting continuity tests using a multimeter
Experience using a Command Line Interface

Nice to Have Skills & Experience

Experience servicing, troubleshooting, maintaining complex electro-mechanical systems

Familiarity with software systems, especially Linux, R-Viz, Plot Juggler, and ROS

Experience with command line interface on PC systems (Linux) specifically

Robots and Automation servicing experience

Familiarity with Jira Service Management for issue ticketing, reporting, and tracking

Experience in deploying and integrating cloud-based platforms with warehouse and manufacturing management systems

Experience soldering (through hole and surface mount)

Experience training others (company and customer personnel)

Experience operating in a VR environment

Familiarity with Unity or other video game engines and SteamVR

Job Description

Friday-Sunday 8am-9pm (onsite, not a traveling role)

Seeking a Robotics Service Technician to join the humanoid product ecosystem of a leading robotics company. This position will be responsible for daily robot and system operation, repairs, maintenance, and spare parts management. In addition, this role is focused on maintaining high uptime on robotic systems, documenting performance, tracking fleet reliability, and potentially training other team members. 75% repair replacements, 25% documentation. Responsibilities also include :

Report daily status of robots and connected equipment

Perform all activities related to system bring-up, troubleshooting, emergent service, preventative maintenance, and spare parts management

Document processes, work instructions, user manuals, troubleshooting guides, knowledgebase articles, FAQ's, training plans, and any other materials needed to maximize system uptime

Create status reports, dashboards, Pareto charts, and other analyses to show key metrics

Record and document system performance, issues, and suggestions for improvement

Company Description

We are hiring a Certified Medical Assistant (CMA) to support an oncology clinic in Plano, TX! This role is essential in delivering care to oncology patients in a fast-paced outpatient setting.

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Field Service Technician • Austin, TX, US