Talent.com
Web & Contact Center Representative

Web & Contact Center Representative

SentaraNorfolk, VA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

City / State

Norfolk, VA

Work Shift

First (Days)

Overview :

Sentara Health is now hiring a Web and Contact Center Representative!

Responsible for responding to all consumers inquiries for information and service through Sentara's web and interactive call center for consumers. Produces and maintains tracking and monitoring reports and maintains consumer databases.

Education

  • HS - High School Grad or Equivalent

Certification / Licensure

  • No specific certification or licensure requirements
  • Experience

  • 3 years call center experience required.
  • Benefits : Caring For Your Family and Your Career

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k / 403B with Employer Match
  • Tuition Assistance - $5,250 / year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down - $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
  • Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

    In support of our mission "to improve health every day," this is a tobacco-free environment.

    For positions that are available as remote work, Sentara Health employs associates in the following states :

    Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

    serp_jobs.job_alerts.create_a_job

    Contact Center Representative • Norfolk, VA, United States