Community Relations Manager

Description   Evolve Treatment Centers offers cutting-edge intensive outpatient, partial hospitalization, and residential programs for teens ages 12 to 17 struggling with substance use and mental health disorders.

We use evidence-based treatment modalities, including Dialectical Behavior Therapy (DBT), Cognitive Behavior Therapy (CBT), and Motivational Interviewing (MI), as well as several experiential therapies.

The Associate Therapist training program provides a unique opportunity for clinicians to gain experience working with teens facing acute mental health issues, as well as understanding residential and intensive outpatient settings.

The Community Relations Manager is the primary liaison to referral sources before and after treatment to ensure the best services possible while simultaneously serving as an advocate for the client and their family.

The focus of this position is to promote Evolve Adolescent Behavioral Health’s unique clinical programming to clinicians, therapists, employee assistance programs, treatment professionals, etc. and to identify and foster relationships for client referrals.

The Community Relations Manager has a basis of behavioral health clinical knowledge, relational, and a referral book of business on which to build.      Responsibilities & Duties :

• Develop, maintain and grow relationships with mental health professionals in private practice, hospital settings, or other treatment providers   Work together as a team but also independently in assigned geographic territory   Identify new referral sources through research, consistent outreach to create and develop new referral streams for Evolve Adolescent Behavioral Health   Generate new business through outbound telephonic, video and in-person communication   Retain and nurture existing business relationships, through telephonic, email, video and in-person communication   Identify additional points of contact in each market for outreach coordinators to build relationships, where applicable   Execute outreach initiatives in existing markets and new markets in assigned territory   Collaborate with admissions and clinical teams to ensure quality assurance for each referral partner and improve client experience   Create and maintain a target list of referral sources, develop and implement an annual growth and outreach business plan for assigned territory and provide input in the development and implementation of marketing plans for all service lines   Utilize CRM to document and track activities, progress, and outcomes with referral sources   Provide regular communication and updates to direct supervisor.
• Attend weekly conference calls and other onsite meetings as determined   Gather and maintain complete, accurate knowledge of clinical services to fully support compelling dialogue with referral sources   Serve as a resource to organizational leaders for market and competitive intelligence   Ability to present Evolve Adolescent Behavioral Health in an informative and professional manner   Provide compassionate and high-quality customer service   Ability to travel within assigned territory on a regular and consistent basis    Perform all tasks independently, with accountability and integrity     Requirements   Bachelor's degree in marketing, public relations, sales, business, or related field preferred   Experience in the behavioral healthcare industry with specific expertise in outreach or sales required Familiarity with the adolescent treatment landscape preferred    2-5 years of experience in behavioral health sales and / or marketing    Demonstrated ability to advise and collaborate with management on growth opportunities and developing practical business solutions   Must be computer literate with proficiency in all Microsoft Office products   Experience working in a CRM system, preferably Salesforce, required   Strong interpersonal, communication and customer service skills, attention to detail, and ability to multi-task required   Superior technology skills including computers, smartphones, Internet, social media, etc.    Demonstrated proficiency in public speaking and professional writing This is a full-time remote position, but candidates must be willing to drive up to 200 mile radius.

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