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Medical AssistantFreedom Healthworks • Westfield, IN, United States
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Medical Assistant

Medical Assistant

Freedom Healthworks • Westfield, IN, United States
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Medical Assistant - FreedomDoc Health

Join a team that's transforming healthcare one patient at a time.

FreedomDoc Health is seeking a skilled and compassionate Medical Assistant who thrives in a patient-first environment and is energized by creating a modern, hospitality-driven healthcare experience. Our clinics are redefining primary care through membership-based medicine focused on trust, time, and exceptional service. This role is perfect for someone who is highly organized, tech-savvy, and excited about being a central part of a small but powerful care team.Why FreedomDoc Health?

At FreedomDoc Health, we believe medical care should feel personal, proactive, and seamless. As part of our team, you'll be working in a slower-paced, quality-over-quantity environment where patient relationships matter, and your voice makes a difference. We pride ourselves on offering concierge-level service-without the bureaucracy.Key Responsibilities

  • Deliver a 5-star patient experience with professionalism, warmth, and empathy from first contact through follow-up.
  • Support clinical care through tasks such as vitals, phlebotomy, medication dispensing (under provider orders), POC testing, EKGs, and more.
  • Manage the front desk including welcoming patients, verifying intake information, and ensuring accurate EMR documentation.
  • Coordinate care logistics , including appointments, referrals, labs, imaging, and follow-ups.
  • Educate patients about the FreedomDoc membership model and help them understand the value of continuous care.
  • Process billing and memberships as needed, while helping patients navigate non-insurance-based healthcare.
  • Keep clinical and office supplies stocked , organized, and ready for use.
  • Communicate confidently with patients, providers, and the team-keeping everyone in sync and informed.
  • Embrace technology by working across digital tools including EMRs, secure messaging, and practice platforms.
  • Collaborate closely with a small, high-performing team focused on quality, not volume.

What We're Looking For

  • Current MA, CNA, EMT or equivalent certification / license (required)
  • CPR certification (or willingness to obtain)
  • Experience in a primary care, urgent care, or concierge / DPC setting preferred
  • Outstanding customer service skills-hospitality or patient-facing experience is a plus
  • Comfort with EMRs and digital platforms
  • Positive, team-first mindset and strong attention to detail
  • Willingness to occasionally flex hours to meet patient or practice needs
  • Passion for reimagining how healthcare is delivered
  • Perks of the Role

  • Meaningful patient relationships and low daily visit volume
  • Clean, modern clinic environments without the chaos of traditional systems
  • Opportunities to grow as part of a mission-driven, patient-centered organization
  • No billing codes, insurance paperwork, or corporate red tape
  • Ready to practice medicine in a way that feels human again?

    Apply now to join the FreedomDoc revolution.

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    Medical Assistant • Westfield, IN, United States

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