Front-End Manager (Full-Time) Tewksbury

SUMMARY

Mahoney’s is a family-owned and operated independent garden center with 7 retail locations in the Greater Boston Area and Cape Cod. For over 60 years, we have taken pride in offering the highest selection of quality plants, yard products, and gardening accessories – with outstanding customer service to match!

We employ customer-driven people that are dedicated to creating a refreshing and helpful shopping experience. For our employees, we offer a fun, fast-paced, and challenging workplace with the opportunity for growth. We are committed to maintaining a work environment that encourages trust, hard work, efficiency, self-motivation, initiative, continuous improvement, and teamwork. We provide an opportunity for personal and professional growth and a  great employee discount , as well!

OBJECTIVE

The Cashier Manager is responsible in overseeing all cashier and register related duties. Ensuring all cashiers are properly trained and familiar with customer service standards, company policies and related procedures as well as the maintenance of department Inventory and employee scheduling.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Ensuring that cashiers are engaging with customers in accordance with company policies and procedures, assisting customers with product location knowledge
• Providing POS training to new employees, while providing on-going training and updates for current employees
• Maintain front-end store appearance of the Help Desk and registers, directing the cleaning and replacement of returned, broken and damaged items
• Properly utilize the inventory adjustment form and make purchase recommendations based on department related supply needs
• Create and maintain scheduling of cashiers to ensure store is efficiently staffed
• Maintain technology aspects of register related functions and communication of issues through the proper channels

COMPETENCIES

PREFERRED EDUCATION AND EXPERIENCE

Demonstrated progressive responsibility in retail store operations with work or personal experience in the horticultural or gardening fields preferred. Working knowledge of Microsoft Office Suite preferred. Demonstrated customer service skills

WORK ENVIRONMENT

This job operates in an active retail store environment. This job may be either indoors or outdoors or both.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

This position requires frequent standing, walking, climbing, stooping, kneeling, crouching and / or crawling. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

POSITION TYPE / EXPECTED HOURS OF WORK

Flexible hours. Days and hours of work vary by schedule and season. Must be available to work evenings, weekends, and holidays.

EEO STATEMENT

Mahoney’s provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.