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Director of Business Development- Cash Automation

Director of Business Development- Cash Automation

Garda World Security CorporationMiami, FL, US
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Director of Business Development- Cash Automation

Job Description

Posted Wednesday, August 13, 2025 at 4 : 00 AM

  • Partner with the Relationship Management and Sales leadership team on customer-facing program development and strategy development needs across all segments.
  • Collaboration with Sales and Implementation support team related to new account on-boarding and project strategy support related to account assignment coverage.
  • Leadership of Project Teams to facilitate analysis and assessment of program improvement needs associated with the Relationship Management teams.
  • Build strong internal and external business partnerships.
  • Involvement with client meetings, business reviews, facility tours and planning sessions.
  • Assess client experience and design programs to improve team skill set and account coverage approach.
  • Thought leadership of client strategy around Garda products, services and solutions.
  • Develop support strategy for account growth opportunities including special services and opportunity generation programs for account base.
  • Guidance for Relationship Management teams related to pricing models with MAPS, contract renewals / negotiations, revenue opportunities and margin improvements.
  • Process mapping and program development, including creation of documentation for Relationship Management team.
  • Conduct gap-analysis for areas of improvement for account support, growth strategy, relationship skills and problem resolution programs.
  • Offer leadership support for program development surrounding proactive and reactive client interactions, skills and training programs.
  • Provide program implementation guidance for the Relationship Management team.
  • Offer leadership and mentoring to the Account Managers within the Relationship Management team.
  • Identification of key measures and methods for reporting team performance and account growth within the assigned account base.
  • Assist with Relationship Management team training programs, project management, program development and enhancements to support the teams.
  • Assess the coverage model approach and client assignments and make recommendations for team alignment improvements.
  • Interface with the Sales Training leadership team on the development and prioritization of Relationship Management team training programs and tools.
  • Interface with the Marketing team and SMEs for support and direction of program improvements.
  • Assist with the transitional plans related to support for Relationship Management assigned accounts to include Account Support, Client Support and Mid-Corporate RM team coverage.
  • Participate in industry trade shows and associations

Knowledge, Skills and Abilities

II. Technical / Professional Skills – Knowledge

Microsoft Office Suite

Budgeting and Forecasting

Excel, Powerpoint, Access

III. Skills

  • Leadership – Collaborative coaching
  • Strategic Planning
  • Program Development
  • Account penetration, growth strategies and business development skills
  • Client negotiations and relationship develop skills
  • Pricing strategy and contract negotiation skills
  • Business Acumen
  • Strong leadership abilities across geographies, product lines and departments
  • Ability to strongly influence
  • A good listener with a positive can-do attitude
  • Excellent project management, planning and organizational skills
  • Commitment to follow through and complete assigned actions
  • Capable of comfortably presenting to large audiences
  • Computer literacy and ability to use on-line system for input, maintenance and inquiries
  • Competency in computer software packages (Excel / Word)
  • Excellent verbal and written communication skills
  • Excellent organization, motivation, leadership, and interpersonal skills
  • Ability to multi-task and prioritize issues in a complex environment
  • Excellent customer support and organizational skills
  • Detail-oriented and project management skills

    • IV. Prior Work Experience

  • Minimum of 10 years of proven progressive leadership experience in service industry
  • Client-facing team leadership and account relationship strategy experience
  • Account Management
  • Proven capability to develop and execute strategic and long-range plans across a wide scope within an organization.
  • Capable of interfacing well at all levels within a large organization and client base

    • V. Travel 30-50% based on business needs, team support and customer requirements

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