Principal UX Designer (Researcher)

This position is 100% remote within the United States. Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time. This role will only consider W2 candidates and not C2C candidates.

Job Summary

We are looking for a Principal UX Designer to build and lead the research function for Henry Schein One. You will work closely with cross-functional teams to craft studies, analyze results, and deliver key insights. You have strong business and product competence, deep customer empathy, a talent for storytelling, and the ability to work well with cross functional partners. You have experience across research, UI, and UX design, with deep expertise in, and passion for, research. You are excited to get your hands dirty, but also seek to mentor, or even directly manage, a team of designers.

This is a highly interactive role requiring the skills of a team player who can dig into the details of business requirements with sometimes complex technical constraints. You'll bring knowledge of design best practices, identify research needs in the product roadmap, and actively manage and facilitate communications with stakeholders.

We are a fast growing team, which will give you the opportunity to shape our ways of working and our culture.

All candidates must present a portfolio of work that includes usability research case studies and demonstrate experience delivering software solutions.

What You Will Do

• Craft a vision and strategy for implementing best-in-class research at HS1
• Guide and support the team in delivering research insights that are high quality and designed to influence decision making for design, product, and business strategy
• Develop internal guidelines and best practices to ensure effective research is conducted from idea generation to design validation
• Seek to deeply understand customer needs, pain points, and preferences to solve complex problems for our customers through comprehensive customer research and interviews
• Facilitate internal workshops and design thinking initiatives
• Mentor designers across the organization on research best practices

Usability Testing & Accessibility Analyses

Leadership & Collaboration

Customer Experience

Qualifications

Must Haves

The posted range for this position is $109,000 - $191,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location / labor market, internal equity, etc. This position is eligible for a 12.5% bonus not reflected in the posted range.

What you get as a Henry Schein One Employee

About Henry Schein One

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.

Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.

One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here : 2022 Best Companies To Work For | Henry Schein One

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.