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Information Technology Manager

Information Technology Manager

Any Baby CanAustin, TX
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Position Summary :

The Information Technology (IT) Manager reports to the Chief Operations Officer and is an important member of the Any Baby Can management team. The main responsibilities of the position include defining and executing efficient IT operations, thought leadership, identifying opportunities to leverage technology and automation, and collaborating with agency leadership to align technology solutions with business strategy. This position may require a flexible work schedule to meet the needs of the agency.

Key Responsibilities :

  • Oversees day-to-day internal IT operations to ensure high-value service delivery, compliance with policies and processes. Also manages service level agreement with managed IT services provider.
  • Manages, motivates, develops, and evaluates staff.
  • Develops and tracks IT performance metrics and leads continuous improvement initiatives to enhance operational efficiency and service quality.
  • Translates organizational strategic goals into actionable IT strategies and projects by fostering effective cross-functional partnerships and collaborating with executive leadership on infrastructure planning, budgeting, and vendor procurement to ensure technology aligns with business objectives.
  • Develops and implements secure IT systems to protect data integrity and ensure compliance with best practices, and regulations. Conducts cybersecurity education for Any Baby Can staff and leadership. Stays current on emerging cybersecurity threats and trends.
  • Drafts, updates, and maintains standard operating procedures and rapid response plans to minimize service disruptions. Coordinates and plans drills and exercises to ensure organizational readiness for IT related emergencies.
  • Works with stakeholders to define technology needs, researches IT options and recommends cost-effective solutions that align with organizational goals.
  • Performs other duties as assigned.

Qualifications :

  • Bachelor’s degree in a technology field of study (Computer Science, Information Systems, Cybersecurity, etc.) with 3-5 years of relevant work experience or an Associate’s degree or certification in a technology field of study (Computer Science, Information Systems, Cybersecurity, etc.) with a minimum of 5 – 9 years of equivalent work experience.
  • Certification in at least one of the following is preferred : Cybersecurity & Infrastructure Security Agency (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), CompTIA A+, Security+, CCNA (Cisco Certified Network Associate), Product / Technology Certifications.
  • Minimum of 2 -3 years supervisory experience.
  • Working knowledge of current IT and data systems technology, security operations and practices, and budget preparation and management.
  • Working knowledge of computer equipment and word processing packages, including but not limited to MS Office (Outlook, Word, Excel, PowerPoint), and databases.

    • Special Considerations :

  • Must have and maintain current valid Texas driver’s license up to date.
  • Strong analytical skills, critical thinker, and decision-making.
  • Able to multi-task and manage multiple priorities.
  • Able to work independently and efficiently and as part of a team.
  • Manage time well, perform multiple tasks and organize diverse activities.
  • Able to communicate in a clear and concise manner to effectively convey complex and detailed information in non-technical language both verbally and in writing.
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    Information Technology Manager • Austin, TX