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Customer Service Manager - State Farm Agent Team Member
Customer Service Manager - State Farm Agent Team MemberGrace Roberts - State Farm Agent • Kirkland, WA, US
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Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

Grace Roberts - State Farm Agent • Kirkland, WA, US
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Benefits :

  • 401(k) matching
  • Health insurance
  • Paid time off

CUSTOMER SERVICE MANAGER WANTED : Be a Rock for our Customers and our Business

From my journey as an immigrant and mom to my daily walk of faith, I know the importance of support and trust. I’m hiring a Customer Service Manager who will be a dependable leader, a problem solver, and a kind soul.

You’ll help me build a customer experience that feels personal and real—because behind every call or message is a person who deserves respect and care.

If you want a hard-working role with generous rewards and a family-centered approach, let’s connect.

RESPONSIBILITIES :

  • Oversee the customer service team and daily operations.
  • Develop and implement customer service policies and procedures.
  • Handle all customer complaints and issues.
  • Train and mentor customer service representatives.
  • Appointment setter
  • Advising customers regarding insurance

    • QUALIFICATIONS :

  • 3+ years of experience working in the Insurance field.
  • Strong leadership and organizational skills.
  • Excellent communication and problem-solving abilities.
  • Licenses required for Property & Casualty and Life & Disability
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    Customer State Agent • Kirkland, WA, US

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