IT Infrastructure Technical Performance & Scalability Manager

Hyundai Capital AmericaPlano, Texas, United States

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Description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships.We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits :

Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement

What to Expect

The Infrastructure Technical Performance & Scalability Manger is responsible for ensuring high-performing, reliable, and secure IT systems that can grow with the organization and deliver a seamless experience for customers, all while optimizing costs and supporting future expansion. This role helps avoid performance bottlenecks, security vulnerabilities, and scalability issues that can directly affect the HCA's bottom line and reputation.

What You Will Do

1.Continuously monitor the performance of IT infrastructure components, including servers, networks, and storage systems.

2.Plan and implement strategies to ensure that the IT infrastructure can scale to meet growing business needs.

3.Identify and address performance bottlenecks to optimize the efficiency of IT systems and Implement load balancing solutions to distribute workloads evenly across servers and prevent overloading.

4.Regularly review and update performance and scalability strategies to incorporate new technologies and best practices. Maintain detailed documentation of performance metrics, scalability plans, and infrastructure changes.

Qualifications

What You Will Bring

Minimum 5-7 years progressive experience

Bachelor’s degree in Computer Science, Information Systems, or a related field.

Performance Testing Tools Certifications (e.g., for tools like Apache JMeter, LoadRunner, or Dynatrace), VMware, AWS, SolarWinds, Certified Performance Engineering Professional (CPEP),

Certified Kubernetes Administrator (CKA), ITIL 4. Experience working with ServiceNow.

Cisco Certified Network Professional (CCNP).

Strong blend of technical knowledge, hands-on skills, and problem-solving abilities.

Ability to design, monitor, and optimize complex systems, ensuring they can scale efficiently as demand increases, while also balancing security, performance, and cost.

High degree of adaptability, attention to detail, and collaboration with multiple departments to achieve long-term infrastructure success.

Work Environment

Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office

environment.

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It Infrastructure Manager • Plano, Texas, United States