Housing Services Manager-DHQ

Job Objective : Management oversight for Booth Manor in Grandview and Kansas City and the Permanent Supportive Housing Program and the street level outreach program. Support, monitor and provide consultation to corps officers and program directors for all homeless / low-income housing services in the Division. Assist with social services program reviews.

Essential Functions

Program Supervision / Consultation :

• Provide direct supervision to the director of Booth Manor-Grandview and Booth Manor-KCK
• Provide direct supervision to the director of the Permanent Supportive Housing Program
• Provide direct supervision to the Street Outreach Coordinator
• Consult and provide support to the KCK Veteran Grant Per Diem program, Permanent Supportive Housing program, Independence Crossroads Shelter, Olathe Family Lodge and housing programs, and Street Outreach Program
• Provide assistance to corps officers and houseless / low-income housing services staff in program / policy planning and development, problem solving and other consultation as needed; arrange regular training in areas of need
• Unless otherwise delegated, act as the liaison to the Department of Housing and Urban Development (HUD) for all funded programs
• Provide monitoring and training to program staff to ensure compliance with all Supportive Housing Program, Emergency Solutions Grant, HUD 202 Section 8, Fair Housing and other federal / state / local regulations
• Review all submissions to HUD, i.e. Application; Issues and Conditions, Annual Performance Report, Rent Schedule, OCAF Rent Adjustment, etc.
• Review all submissions to federal / state / local funders, including but not limited to Emergency Solutions Grants, Community Development Block Grants, Emergency Shelter and Food Program
• Review draw downs and regular financial reports for all programs to assess spending and eligibility of activities
• Ensure representation by The Salvation Army on Kansas and Missouri Continuums of Care within the Kansas City Area Command
• Review and recommend for approval all funding applications and contracts for houseless services / low-income housing programs throughout the Kansas City area
• Ensure all houseless / low-income housing related grant applications and contracts are processed per Divisional policy
• Chair regular meetings of houseless services / low-income housing staff within the metro
• Other duties as assigned

Property and Risk Management :

Program Reviews :

Community Relations / Contact With Others :

Government Relations :

Training :

Miscellaneous Duties :

Minimum Qualifications

Education : Master's Degree in Social Work, Public Administration, or Human Services area preferred Bachelor's Degree in combination with relevant experience can be substituted for Master's Degree

Experience : Minimum of five years of experience in the supervision of comparable social service programs that offer multi-faceted casework / case management interventions utilizing a strength-based and trauma informed care best practices approach to homeless individuals. HUD 202 low-income senior housing, emergency shelter, and houseless services experience preferred.

Certifications / Licenses : Social Work licensure preferred but not required. Certified Occupancy Housing Specialist Certification preferred or will be obtained upon employment. Safe From Harm Trainer certification and The Salvation Army Case Worker certification within 120 days of employment

Skills / Abilities :

Supervisory Responsibility : This position does have authority to recommend employment status changes of subordinate personnel, make disciplinary decisions and to formally evaluate performance of subordinate employees.

Immediate supervision over three departments where the majority of time is spent assigning, reviewing, checking work, eliminating ordinary difficulties, and where procedures are standardized. Supervise 4 including the Booth Manor Directors, street outreach coordinator, Permanent Supportive Housing Director, and provide consultation to others. Encourage, motivate and support staff throughout the Kansas City Area Command serving houseless individuals and families.

Physical Requirements : Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or occasional basis. Grasp, push, pull objects, such as reference materials, files, file cabinet drawers, and reach overhead. Operate telephone and electronic communication devices. Operate other office equipment including personal computer, copier, fax machine, and scanning equipment. Ability to lift up to 25 lbs. occasionally. Ability to speak and understand English in a manner that is sufficient for effective communication. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Travel : Must be able to travel via car or airplane up to 20% of the time with periodic overnight travel within the Division or Territory including conferences.

Driving : Must possess a valid driver's license from the state of residence. Must be approved and maintain approval through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal Vehicle on Salvation Army business.

Working Conditions : Work is other than routine with frequent interruptions and changing priorities. Deadlines are a regular part of the job. Under direction where definite objectives are established, must plan and arrange a significant portion of own work, referring only unusual cases to supervisor or others, and possess the ability to prioritize work. Will often engage with others in the community to form collaborative alliances, influence, motivate, manage change, and address barriers. This position will require some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission : The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.