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Service Writer
Service WriterSternberg Chevrolet • Louisville, Kentucky, USA
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Service Writer

Service Writer

Sternberg Chevrolet • Louisville, Kentucky, USA
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  • serp_jobs.job_card.full_time
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Job Summary : We are looking for aService Writer to join our team! The right candidate will have automotive service advisor experience and a valid drivers license. The day-to-day duties of this role include meeting with customers and determining their needs providing excellent customer service and overseeing quality control.

Benefits

  • Medical and dental insurance
  • 401k Plan
  • PTO
  • Life insurance
  • Short-term disability
  • Growth opportunities
  • Employee discounts
  • Family-owned and operated

Responsibilities

  • Meet with customers and determine their needs for repair and / or service of their vehicle issues
  • Increase customer satisfaction by building customer relations
  • Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
  • Monitor the progress of each vehicle throughout the day and update customers frequently
  • Increase profitability by maximizing sales & executing retail promotions
  • Oversee technicians working on customers vehicles including their time management / efficiency parts ordering job completion times
  • Oversee and participate in quality control
  • Participate in the development and documentation of standard operating procedures as appropriate
  • Qualifications

  • High school diploma or equivalent
  • Validdrivers license & clean driving record
  • Accredited training in service advisor skills customer satisfaction and quality control
  • Automotive service advisor experience (preferred)
  • Ability to read write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Multitasking skills
  • Proficient use of computers / business machines
  • About Us : Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble family-owned dealership with locations across Southern Indiana and in Louisville Kentucky. Our group provides services for just about every facet of the transportation industry - Cars Trucks Leasing Rental Parts Vehicle Repair Equipment Collision Repair - you name it we have it! Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive Sternberg Automotive group demonstrates the same local family business atmosphere at all our dealerships since all are still run by the Sternberg Family!

    We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

    Key Skills

    Photography,Proofreading,Fact check,Interviewing,AP Style,Journalism,SEO,Copywriting,Creative Writing,Wordpress,Blogging,Writing Skills

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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