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Patient Care Coordinator
Patient Care CoordinatorInnovacare Health • Ally Health
Patient Care Coordinator

Patient Care Coordinator

Innovacare Health • Ally Health
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InnovaCare Management Services Company, LLC

Why You’ll Love Working Here

At InnovaCare Health , we believe healthcare should be people-first, for our patients and our team. With 40+ clinics across Florida and Texas, we care for over 500,000 lives, building relationships that last and outcomes that matter. If you're passionate about making a real difference in people's lives while growing your career, you're in the right place.

Perks & Benefits

  • Health, Dental, and Vision insurance – Eligible 30 days after employment.
  • Paid Time Off (PTO) and Paid Holidays.
  • 401(k) with company match.
  • Educational Assistance
  • Life Insurance
  • A workplace that feels like family, and more!

What You’ll Do

As a Patient Care Coordinator, you’ll be the heartbeat of our care team—supporting physicians, guiding patients, and ensuring each visit feels effortless and personal.

Your day-to-day will include :

  • Welcomes patients and visitors upon arrival to the clinic. Manages waiting room to ensure wait times are within 15-minutes of arrival. If not, the PCC keeps the patients and visitors notified of any delays.
  • Manages the front desk workflow and communicates with the MA’s.
  • Manages the providers schedule daily.
  • Maintains accurate registration by obtaining, recording, and updating personal and financial information.
  • Assists patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance); and PCP change if necessary.
  • Assistspatient with intake processes including scanning required documents.
  • Collects patient’s financial payment responsibility (ex. co-payments, co-insurance, deductiblesor issues receipts).
  • May manage cashier box or similar location,balancedaily deposits, and prepares bank deposits according to company policies.
  • Processes walk-in patients and visitors such as greets, promptly and professionally answers phone calls, and if applicable, schedules appointments per guidelines.
  • Answers phones and schedules appointments. May also assistthe case manager with scheduling hospital follow-up.
  • Manages medical records (maintains, files / scans, prepares for schedule).
  • Ensures all correspondence is scanned and / or filed in timely manner.
  • Processes requests for medical records release and maintainsappropriate logs, etc.
  • Performs all other related duties as assigned.

    • What You’ll Need

  • High school diploma or GED required.
  • Customer service experience
  • 1-2 years of experience in healthcare settings.
  • Bilingual in English / Spanish highly preferred.
  • Team spirit, a calm demeanor, and a passion for people.

    • Your Future Starts Here

    InnovaCare Health isn’t just where you work—it’s where you grow. Our leadership team is committed to helping every staff member advance in their role, learn new skills, and build the career they envision.

    Apply now and bring your career to where it’s needed most!

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    Patient Care Coordinator • Ally Health

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