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Director of Clinical Care

Director of Clinical Care

Center for Orthopedic Research and EducaGilbert, AZ, US
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Job Description

Job Description

ESSENTIAL FUNCTIONS

  • Directs the Physician Assistant recruitment process and oversees the clinic orientation and training for all new hires.
  • Consults with providers and staff regularly regarding quality improvement and participates on the Peer Review Committee.
  • Facilitates and oversees the chart review and audit processes.
  • Manages and coordinates all internal quality audits to measure patient satisfaction within the organization for pay for performance and quality-based contracting.
  • Conducts a review of QA reports and presents cases to the surgical case reporting team.
  • Directs the Grievance Council process, and provides clinical expertise in the analysis of quality of care determinations.
  • Directs the daily operations of the Quality Management Department.
  • Provides specific oversight of the Patient Advocate
  • Audits provider charts for the analysis of quality of care determinations.
  • The job holder must demonstrate current competencies for this position.

EDUCATION

  • Graduation from an accredited physician assistant program.
  • EXPERIENCE

  • A minimum of five years of experience in a healthcare environment
  • One to three years of management experience is preferred.
  • REQUIREMENTS

  • Current Nurse Practitioner or Physician Assistant license
  • KNOWLEDGE

  • Knowledge of quality improvement philosophy, models, and processes within a healthcare organization.
  • Skill in consistently meeting quality requirements and educating providers and staff.
  • Skill in using computer applications to effectively produce needed reports to identify trends.
  • SKILLS

  • Skill in the effective application of quality measures, clinical guidelines, and process management initiatives.
  • Skill in consistently meeting quality requirements and educating providers and staff.
  • Skill in using computer applications to effectively produce needed reports to identify trends.
  • Skill in the evaluation, analysis, and presentation of data to providers and committees.
  • ABILITIES

  • Ability to work effectively work with providers, management, and staff.
  • Ability to present quality data and initiatives to management.
  • Ability to mentor and train staff in the clinic environment.
  • Ability to communicate verbally and in writing to various levels of staff.
  • ENVIRONMENTAL WORKING CONDITIONS

  • Normal office environment.
  • Some travel within the community.
  • PHYSICAL / MENTAL DEMANDS

  • Requires sitting and standing associated with a normal office environment.
  • Some bending and stretching are required.
  • Manual dexterity using a calculator and computer keyboard.
  • ORGANIZATIONAL REQUIREMENTS

  • HOPCo Mission, Vision, and Values must be acknowledged and adhered to
  • This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

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    Director Of Clinical • Gilbert, AZ, US