Job Description
Job Description
Benefits :
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Experience in creating repair orders for customers and communication with the service department.
Responsibilities
Promptly meets and greets customersCreates Repair Order Request (ROR) detailing service to be performed or merchandise to be soldObtains customer approval for service before delivering order to service personnelReviews completed repairs or services performed with customers and collects paymentMaintains cleanliness of showroom and re-stocks display as neededPerforms daily cash / sales procedures at close of business dayComplies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulationsDesired Qualifications
High School graduate or comparable vocational trainingKnowledge of computerized sales and marketing softwareKnowledge of auto / truck tire, lubrication and maintenance issuesExperience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctionsPreferred Experience :2+ years experience in a retail environment, preferably auto / truck tire, lubrication and maintenance
3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
Experience as a vehicle mechanic or lubrication technician