Customer Care Temporary Clerk

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.

Position Summary

The Clerk's primary responsibility is entering web service orders into the customer billing system. Accountable for individual performance indicators of productivity and accuracy. Regular, reliable attendance is an essential job function.

Essential Responsibilities

Responsible for accurately entering in detail from service orders via multiple communication channels. Performing consistently to meet objectives and goals. Performing work and handle customers in a professional and respectful manner.

Performing other limited duties as assigned, including projects as needed.

Minimum Requirements

High School education or equivalent required.

1 year experience in a customer service environment required.

Strong attention to detail with a high degree of accuracy.

Ability to work independently and in multiple computer systems.

Must be results oriented.

Good verbal and written skills required

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com .

Non-Bargaining

The anticipated starting base pay for this position is : $14.25 to $15.00 per hour

This position is eligible for the following benefits : Spot On Bonus, Medical / Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply : 10 / 17 / 25

EEO is the Law (https : / / www.dol.gov / agencies / ofccp / posters) | EEO is the Law Supplement (https : / / www.dol.gov / agencies / ofccp / posters) | Pay Transparency Nondiscrimination (https : / / www.dol.gov / agencies / ofccp / posters) | Equal Opportunity Policy (PDF) (https : / / www.xcelenergy.com / staticfiles / xe / Corporate / Corporate%20PDFs / Equal_Opportunity_Policy.pdf) | Employee Rights (PDF) (https : / / www.xcelenergy.com / staticfiles / xe-responsive / assets / images / Content / Careers / Xcel-Energy-Careers-Employee-Rights.pdf)

ACCESSIBILITY STATEMENT

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