General ManagerGMS Sheet Metal & Air Conditioning • Palm City, FL, US
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General Manager
GMS Sheet Metal & Air Conditioning • Palm City, FL, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMinimum 5 years of leadership experience in the HVAC, plumbing, or similar skilled trades industry. Strong working knowledge of ServiceTitan or equivalent field service management software. Demonstrated success in P&L management and understanding of balance sheets Proven ability to lead teams in a fast-paced, customer-focused environment. Excellent communication, leadership, and conflict-resolution skills. Bachelor's degree in business, Operations Management, or related field. Experience scaling service operations in a multi-location environment. Bilingual (English / Spanish) is a plus. Benefits : Medical, dental, vision, and 401k retirement benefits.
Job Description
Job Description
Description :
We are seeking a dynamic and results-driven General Manager / Operational Leader to oversee daily operations, drive profitable growth, and lead high-performing teams across our HVAC service division. The ideal candidate has deep industry experience, fluency in P&L and balance sheet management, and proven success optimizing operations through platforms like ServiceTitan.
Key Responsibilities :
- Lead daily operations for HVAC service team to achieve revenue, margin, and customer satisfaction targets.
- Recruit, train, and retain top talent to build cohesive, high-performance teams.
- Drive a culture of safety, accountability, and continuous improvement.
- Optimize technician efficiency, job profitability, and service call resolution using ServiceTitan and other systems.
- Analyze financial statements (P&L, balance sheet) to ensure fiscal health and operational efficiency.
- Develop and execute growth strategies focused on recurring service revenue, customer retention, and market expansion.
- Ensure compliance with local, state, and federal regulations as well as internal SOPs.
- Collaborate cross-functionally with sales, finance, and HR to align operational goals with business objectives.
Requirements :
Required Qualifications :
Preferred Qualifications :
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General Manager • Palm City, FL, US
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