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Customer Service Representative

Customer Service Representative

Accredo PackagingSugar Land, TX, US
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Job Opportunity

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Salary Range : $45,000-$50,000

Duties / Responsibilities

  • Process and coordinate customer orders and artwork, ensuring accuracy and timeliness.
  • Communicate daily with a wide range of customers, maintaining a high level of professionalism and responsiveness.
  • Collaborate with Sales, Production, Accounting, and other departments to resolve customer-related issues and ensure order fulfillment.
  • Provide administrative support to the Customer Service department, including handling overflow tasks and contributing to team efficiency.

Required Skills / Abilities

  • Effective verbal and written communication skills, with a professional and customer-focused approach.
  • Strong interpersonal skills with the ability to work collaboratively and build positive relationships.
  • Demonstrated ability to manage multiple tasks in a fast-paced, deadline-driven environment.
  • Strong attention to detail, organization, and follow-through.
  • Education and Experience

  • Associate's degree preferred.
  • 12 years of experience in a customer service environment (non-call center).
  • Experience in a manufacturing or finished goods environment is a plus.
  • Physical Requirements

  • Prolonged periods of sitting and working at a computer.
  • Occasional movement within an office or production environment may be required.
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    Customer Service Representative • Sugar Land, TX, US