IT Incident Technician (Manhattan)

Our enterprise-level client is seeking to add an IT Incident Technician to the team in mid-town Manhattan. Please see below for full details-

Job Notes :

3-6-month contract / extensions possible, but not guaranteed.

Onsite in mid-town Manhattan, NY.

Drug & Background required.

Pay Rate = $22 w2 per hour

Job Description :

This is a challenging role that provides extensive opportunities for learning new technologies, making new contacts throughout IT globally, influencing the way the IT department operates, and interfaces closely with senior IT Management. Incident Management is the key function of the role but will include other responsibilities. You are expected to work under pressure and on tight timescales. The job entails sitting as well as working at a computer for extended periods of time. You should be able to communicate by telephone, email or face to face.

Required Qualifications :

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• 2+ years of IT Support experience, ideally with a Financial Services or Brokerage Firm (not required).
• Strong organizational skills the ability to effectively manage multiple tasks simultaneously.
• Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution.
• Excellent communication, interpersonal and customer care skills.

Primary Responsibilities :

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