Description
SAIC is seeking Field Service Engineers (FSE) to support the Medusa Sustainment project, which is a U.S. Air Force solution for defense against small unmanned aerial systems (s-UAS). The Medusa System of Systems is the U.S. Air Force's solution for defense against small unmanned aerial systems (s-UAS) utilizing a government-owned Medusa Command and Control (Medusa C2), which allows for a plug-and-play selection of Passive and Active Sensors, Electronic and Kinetic Weapon Systems, as well as the insertion of a variety of Fusion, Association, Threat and Combat ID Algorithms. The Medusa C2 supports fixed base, portable, mounted and handheld operations. The Medusa Team supports the United States Air Force C-sUAS programs worldwide.
J ob Responsibilities :
- Provide field engineering and technical support services to maintain and sustain fielded C-sUAS systems, equipment, and software at all identified locations.
- Install, operate, maintain, and troubleshoot a program of record software application and integrated radios and hardware components.
- Perform troubleshooting, fault isolation, and repair to the LRU level for all fielded systems authorized at his / her level before elevating to the next higher-level of maintenance.
- Prepare systems for operation, including system software loading, operator training, and final system operational checks.
- Assist in coordinating the packaging and Return Material Authorization process of non-mission capable systems or equipment to the next higher-level maintenance facility (i.e., SAIC AF C-sUAS Regional Support Center (RSC) in Huntsville, Alabama).
- Provide technical support for Airmen both on-site and telephonically.
- Conduct training as needed.
- Support the program Help Desk as required.
- Conduct scheduled equipment inventories.
- Install software maintenance releases and / or hardware upgrades.
- Participate in weekly FSE meetings (prepare site status slides).
Qualifications
Security+ certification.Active DoD Secret Clearance required.Experience with tactical networks and troubleshooting.In field operator training.Troubleshooting of computer systems and networks.Ability to effectively prioritize and execute tasks in high-pressure environments.Able to work independently and efficiently with short term deadlines.Willingness to travel (10%).Education and Experience :
Bachelor's Degree and 3 years experience or;Associate's degree and + 7 years related experience or;High School Diploma and 9+ years related experience.Desired Skills :
Microsoft Office Suite (PowerPoint, Excel, Word).Familiarity with personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures.Basic operational knowledge of VMware ESXi / VMware Infrastructure software suite.Experience in the operation and maintenance of Radar systems.Experience in the operation and maintenance of Electronic Warfare (EW) systems.Experience in the operation and maintenance of EO / IR camera systems.Wireshark data captures.Join SAIC and contribute to a critical mission supporting the United States Air Force's defense initiatives!