Project Manager

Project Manager

eProductivity Software (ePS), headquartered in Pittsburgh, PA, is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity's integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With several offices worldwide and over thirty years dedicated to delivering best-in-class technology to the packaging and printing industries, it is our deeply held philosophy that eProductivity Software succeeds when our customers thrive.

eProductivity Software is hiring for a Project Manager, Professional Services to join our Packaging Segment Solutions operations team. This role is a remote role with approximate travel of around 20% to our customers during roll-out and software implementation stages.

We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.

In this role, you will be responsible for managing the implementation of ePS ERP solutions enabling our customers to achieve their business objectives and operational results. This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying ePS PMO process improvements.

Main Duties and Responsibilities :

• Works with project team to develop the project scope and perform an estimate of work effort and elapsed time for assigned projects.
• Develops rigorous project plans, in line with the company's project methodology with interim milestones and deadlines and works with the project team and development to manage the project plan, ensuring all milestones and deadlines are met through careful resource identification and allocation.
• Manages project profitability and cash flow. Validates invoices as needed.
• Participates in meetings on a regular basis to facilitate communication and effective implementation and review processes.
• Creates Statements of Work in accordance with company policy.
• Provides project status reports in accordance with company guidelines.
• Builds strong client contacts and achieves referenceable results.
• Reports on progress, forecasts completion and identifies and resolves threats to on-time plan completion.
• Ensures compliance with internal and external company policies and procedures.
• Manage the risks of all aspects of projects, including the development of contingency plans.
• Closely monitors project scope for change control.
• Owns responsibility for achievement of revenue, expense and margin targets for projects under the project manager's purview.
• Plans and drives initial kick-off meeting.
• Owns transition of customer to support upon completion of implementation
• Proactively identifies and manages project issues.
• Provides direction and support to project team
• Serves as the primary customer interface throughout all phases of the deployment cycle from project kick-off until transition to Customer Support.
• Provides monthly and quarterly revenue forecasts for projects under customers of responsibility.
• Understands revenue recognition and the impact to the forecast and able to differentiate between revenue recognition and invoice payment.
• Reviews Cash Flow Reports and Revenue Reports to ensure revenue and invoice payments are as expected.
• Provides direction and support to project team.
• Assist and support in open A / R issues and A / R collection for services related disputes.
• Provides assistance to the PMO office on an as-needed basis.
• Recognizes and identifies new revenue opportunities with owned customers.
• Approves time and expenses for projects.
• Completes required internal training.
• Other duties as directed by the line manager.

Consultative Relationship Building :

Profitability Management :

Job Requirements :

At ePS, we are a global team that solves unique business challenges for our customers worldwide. We believe in and are committed to fostering an inclusive workplace where our rich diversity fuels continuous innovation and success, valuing everyone's expertise and unique perspective. Our commitment to our customers and to an inclusive culture will be evidenced through our actions, outcomes, and the quality of our products and services.

eProductivity Software is an "EEO / Veterans / Disabled employer." Equal Opportunity & Disability Accessibility Statement eProductivity Software LLC (ePS) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. eProductivity Software LLC (ePS) endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact us at talent.acquisition@epssw.com or send an e-mail with your specific accommodation request. eProductivity Software LLC (ePS) is committed to creating an inclusive environment and is proud to be an equal opportunity employer Pay Transparency Nondiscrimination Provision ePS will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

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