Behavioral Health Clinical Program Manager

Behavioral Health Clinical Program Manager

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Provides clinical and programmatic oversight and supervision to Qualified Professional, Team leaders, Licensed Clinical Professionals who are providing behavioral health services on regional basis. Provides on-call and first responder consultation in the event of consumer crisis. Assists in the evaluation of high risk behaviors on an emergent and routine basis. Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of a unit or a region. Requires an unencumbered license from a governing board regulating a human service profession. Typically reports to the Clinical Director.

Job Responsibilities :

• Review PCP's, coordinates clinical resources, and serve as resource for RHA Behavioral Health staff. Provides services for multiple programs in the designated region.
• Reviews assessment and intake information, appropriate case formulation, and immediate needs in the development and review of Person Centered Plans prior to medical necessity signature.
• Provide direct clinical supervision face to face, via conference call and / or via video conference.
• Participates in development and implementation and follow-up of the Unit Quality Improvement Plan
• Participates in Quality Assurance activities including, but not limited to : medical record review, audit process, plans of correction, etc
• Develops and monitors first responder activities and materials including "Program Crisis Notebook."
• Develops and monitors contract clinical staff schedules and show rates
• Provides on-call and first responder consultation in the event of consumer crisis. Assists in the evaluation of high risk behaviors on an emergent and routine basis.
• Provides secondary review of sentinel events and potential hospitalizations to ensure that all viable community alternatives have been applied
• Sets expectations and assures for adherence to policies or confidentiality and privacy.
• Reinforces an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program
• Practices universal medical precautions by understanding and utilizing personal protective and safety equipment
• Ensures confidentiality regarding sensitive material including employee and service user's individual rights to privacy, and protected health information.
• Must maintain a working knowledge of evidence based practices, clinical program policies, and service definitions.
• Involved with clinical outcome measure oversight
• Other duties as assigned by the Clinical Director.

Job Requirements :

Pre-employment screening :

We offer the following benefits to employees :

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and / or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.