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Systems Engineer II

Systems Engineer II

PlanIT GroupRaleigh, NC
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PlanIT Group is seeking a Systems Engineer II for our Federal customer in the Raleigh, NC area. The ideal candidate will be a Systems Engineer to perform enterprise and local level LAN / WAN monitoring and propose enhancements that increase performance / reduce costs. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction. Will provide wired switch and network operation and management in support of customer initiatives and projects.

Job Title :  Systems Engineer II

Location :   Raleigh, NC hybrid

Start Date :   05 / 19 / 25

Duration :   One year plus annual extensions

Job Title : Engineer, Systems II

Location : Raleigh, NC (Hybrid work : currently 2 days remote / 3 days in office, to 4 days in office in June 2025).

Resource Quantity : 2

Summary

Our US Government Client is seeking a Systems Engineer II to perform enterprise and local level LAN / WAN monitoring and propose enhancements that increase performance / reduce costs. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction. Will provide wired switch and network operation and management in support of customer initiatives and projects.

Duties and Responsibilities :

  • Minimum of 3 years technical experience providing Service Now Tier 2 support to mitigate Service Tickets Issues / Outages / End User support needs.
  • Monitors network hardware operations to ensure properly set configuration options.
  • Performs cost / benefit studies of network configuration and recommends enhancements.
  • Advises network users of hardware requirements, configurations, and limitations.
  • Coordinates installation activities by interfacing with hardware and software planners.
  • Instructs operations personnel on the use of new equipment.
  • Coordinates repair of vendor-owned equipment.
  • Maintains contact with vendors during problem restorations and advises customers and management of restoration status.
  • Interfaces with users during the support process.
  • May assist with strategic or tactical planning to justify, market, or manage the technology needed for successful business operations.
  • Working knowledge of Cisco, Cisco Meraki, HP Aruba, and Juniper technologies

Responsibilities will include :

  • Implement and maintain LAN configurations, protocols, and inventory.
  • Troubleshoot and resolve LAN connectivity issues, including, but not limited to, switches, routers, and cabling.
  • Document troubleshooting steps and solutions for future reference.
  • Assist Tier 1 support in diagnosing and resolving LAN-related problems.
  • Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
  • Collaborate with Tier 3 LAN Engineers for complex issue resolution.
  • Perform duties in support of the mission as directed by USPS Management.
  • Typically performs all functional duties independently.

    • Required Skills :

  • Minimum of 5 years of experience in LAN support.
  • Proficiency in LAN protocols and technologies (, TCP / IP, VLANs, Spanning Tree Protocol).
  • Strong troubleshooting and analytical skills.
  • Understanding of LAN security standards and methodologies.
  • Strong communication and interpersonal skills with a team mindset.
  • Ability to work independently and thrive in a fast-paced, rapidly changing environment.
  • Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field.

    • Desired Skills :

  • Experience with IP Address Management Systems to include voice VLAN sizing.
  • Experience performing switch acceptance for new field sites.
  • Experience determining whether additional measures are required beyond those provided by the infrastructure tools being deployed.
  • Experience with other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.

    • Education :

    A minimum of five (5) to seven (7) years’ relevant experience.

  • A degree from an accredited College / University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.

    • Additional Provisions :

  • Must be able to obtain a Position of Public Trust Clearance
  • Pass both a client mandated clearance process to include drug screening, criminal history check and credit check.
  • All candidates must be a US Citizen or US Permanent Resident only.
  • Candidate must have lived in the United States for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)
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    System Engineer Ii • Raleigh, NC