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Technology Program Director, ePMO
Technology Program Director, ePMOCFA Institute • Knoxville, TN, US
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Technology Program Director, ePMO

Technology Program Director, ePMO

CFA Institute • Knoxville, TN, US
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Technology Program Director, ePMO

The Technology Program Director, ePMO is responsible for delivering key strategic investment projects while enhancing and supporting the Project Management Office (PMO) portfolio. This role will lead the technology workstreams across the portfolio to ensure successful execution of projects that drive significant financial impact and align with organizational goals. The role will coordinate the technology workstreams across the ePMO portfolio to ensure that IT enablement of enterprise strategic initiatives is delivered in a cost- and time-efficient way. To be clear, this role does not replace or duplicate Delivery Manager responsibilities.

The Director reports to the Head, Program Management Office, and will be based in the US, in approved jurisdictions, with periodic travel to the CFA Institute offices in Charlottesville. The postholder will be eligible for flexible working options.

In this role, your responsibilities will include :

  • Managing technology workstreams across a portfolio of strategic initiatives
  • Working closely with delivery managers, architects, developers, engineers, product management and across the PMO to ensure that projects' technical requirements are scoped, budgeted, and monitored across the portfolio
  • Establishing interdependencies and common requirements across the portfolio and identifying critical paths to deliver projects on time and within scope

Project planning and management :

  • Creating and maintaining comprehensive project plans for projects' scope, schedule, budget and resources; identifying and planning for interdependencies within and between projects
  • Leading monthly / weekly / daily meetings and maintaining RAID log
  • Stakeholder management :

  • Working closely with stakeholders in IT, finance, operations and executive leadership sponsors to ensure the project achieves the desired outcomes within an agreed timeframe
  • Establishing effective relationships with the project's key stakeholders and especially with initiative owners is critical
  • Project governance :

  • Defining / reinforcing program governance and controls
  • Documenting and communicating program governance
  • Establishing escalation paths and triggers
  • Budget management :

  • Establishing / maintaining the project budget, tracking and updating costs, and managing the project's finances effectively
  • Risk management :

  • Working with the ERM lead and Initiative Owners, identifying and managing project risks, and developing mitigation strategies to keep the project on track
  • Resource management :

  • Managing and allocating project resources, including team members, vendors, and contractors
  • Performance and progress monitoring :

  • Responsible for preparing weekly program status report, weekly FinTech report, ensuring weekly workstream reports are generated, and for completing the monthly program dashboard
  • Change management :

  • Identifying training and communication requirements for new applications and platforms
  • The skills & experience required for this role include :

  • Bachelor's degree in computer science or commensurate education and experience preferred
  • Project management qualification such as PMP or equivalent
  • 12+ years of experience managing large-scale technology projects with a global scope and international teams
  • Expertise in developing and implementing IT strategies that align with enterprise objectives
  • Proven mastery of project management methodologies and tools, with the ability to apply various approaches and methodologies as appropriate
  • Significant (8+ years) experience in complex program and portfolio management, product development, and IT infrastructure necessary
  • Significant experience in delivering projects with a high degree of technical complexity, ideally in a digital product environment, with demonstrated success in managing complex stakeholder environments
  • Proficiency / experience in Jira, Confluence, MS Project, Agile / Scrum / Waterfall necessary; and NetSuite, SAP, AWS, Azure, Salesforce, Salesforce Marketing Cloud, and BigCommerce ideal
  • Strong communication and influencing skills to engage effectively with diverse stakeholders
  • Pragmatic and disciplined approach to project oversight, ensuring structure and rigor without losing agility
  • Demonstrated ability to work independently and confidently make informed, data-driven decisions
  • Capable of continual adaptation to variable situations, ensuring the ePMO can respond effectively to evolving business challenges and priorities
  • Translates organizational policies into actionable processes and project activities, ensuring compliance and alignment with strategic objectives
  • Strong financial acumen related to project budgeting and impact management
  • Demonstrated global outlook and experience operating in international business contexts
  • Travel :

  • Travel up to 10% of the time to CFA Institute offices, including limited international meetings, and to attend external events
  • At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position : Expected salary range : $170,000-$190,000 per year. All salary ranges are subject to adjustment based on experience, education, location and other factors relevant to the position. Additional benefits include eligibility for an annual incentive bonus, a 12% employer contribution to a 401(k) plan, and a comprehensive medical benefits package.

    About CFA Institute :

    CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like :

  • Comprehensive health coverage for you and your family
  • Generous leave and time off
  • Competitive retirement plans
  • Flexible work options
  • Wellness, education, and support programs
  • If you feel this opportunity could be the next step in your career, we encourage you to apply.

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