Dutch Speaking Customer Service for Social Media industry

Dutch Speaking Customer Service Role

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in connecting talented individuals with potential employers across various industries, including social media, gaming, healthcare, retail and e-retail, travel, automotive, financial services, insurance, energy, and telecommunications. As part of our ongoing commitment to providing exceptional opportunities, we are excited to announce a new opening for a Dutch Speaking Customer Service role within the dynamic social media industry. This position offers candidates the chance to utilize their language skills and be part of a vibrant team focused on delivering excellent customer service. At Patrique Mercier Recruitment, we pride ourselves on our rigorous recruitment process, ensuring the best candidates are matched with opportunities that align with their skills and career aspirations. If you are passionate about customer service and looking to thrive in a fast-paced social media environment, this role could be the perfect match. Join us in helping our clients navigate their path to success while embracing the exciting journey that comes with working abroad. We encourage you to apply and discover how we can assist you in finding your dream job in a new country.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via social media platforms.
• Respond to customer inquiries, issues, and feedback in a timely and effective manner.
• Assist customers with account management, order processing, and product-related questions.
• Create and manage content for customer inquiries on social media to enhance user engagement.
• Collaborate with team members to ensure a unified approach to customer support and problem resolution.
• Monitor social media channels for customer feedback and trends, and report these insights to management.
• Maintain a positive and professional company image while interacting with customers online.