Medical Billing & Collections Specialist (INTERN)

Rotech Healthcare Inc.Lakeland, FL, United States

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About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Overview and Responsibilities

Summary

We are seeking a dedicated Medical Billing & Collections Specialist for our Billing Center. In this position you will be responsible for the collection of all Billing Center Accounts Receivables.

Essential Duties and Responsibilities

Contacts payer, patient or store as appropriate
Documents all collections activity in IMBS patient collections notes and on the collections daily work sheet and sends completed sheet to Collections Supervisor
Documents work performed / action taken on AR Aging Report and / or Over / Under Report
Process all Payer appeal requests within the time frame required by the Payer
Processes all approved adjustments
Processes doctor and insurance changes
Processes Financial Assistance applications
Processes Hospice / Nursing Home Delivery Tickets
Processes rejections and denials to determine if the claim needs to be refiled or submitted for an appeal with the payer
Reviews amounts on the over / under report
Reviews patient information in IMBS to determine why the claim is unpaid, if an adjustment is valid and whether additional approval is required
Sorts and logs incoming correspondence
Performs other duties as assigned

Qualifications

Employment is contingent on

Background investigation (company-wide)

Drug screen (when applicable for the position)

Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Education and / or Experience

High school diploma or GED equivalent

One to three years of related prior work experience in a team-oriented environment

Experience in medical field and administrative record management

Strong customer service background

Skills, Knowledge and Abilities

Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner

Helpful, knowledgeable and polite while maintaining a positive attitude

Interpret a variety of instructions in a variety of communication mediums

Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)

Knowledge of insurance policies and requirements

Knowledge of medical billing practices and of billing reimbursement

Maintain confidentiality and practice discretion and caution when handling sensitive information

Multi-task along with attention to detail

Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division

Self-motivation, organized, time-management and deductive problem solving skills

Work independently and as part of a team

Physical Demands

Requires sitting, walking, standing, talking or listening

Requires close vision to small print on computer and or paperwork

Machines, Equipment and Technical Abilities

Email transmission and communication

High data entry speed on a 10-key computer and calculator is desired

Internet navigation and research

Microsoft applications including but not limited to Word, Excel, etc.

Office equipment; fax machine, copier, printer, phone and computer

Rotech Information

Benefits

Generous paid time Off and paid holidays

Overtime pay for non-exempt hourly positions based on business needs

Commission for Account Executives

Fixed and variable rate car reimbursement for Area Managers and Account Executives

Employee discount program

Employee recognition program

Bonus and incentive opportunities

Mileage reimbursement (when applicable for the position)

Telephone reimbursement (when applicable for the position)

401k

Medical, Prescription, Dental and Vision

HSA and FSA / Dependent Care FSA

Life Insurance, Disability, Accidental death, Identity protection and Legal services

Meru Health Mental health and Mercer SmartConnect Medicare programs

Livongo Diabetes and High Blood Pressure programs

Healthcare Bluebook and RX Savings solutions programs

HEPB and TB vaccinations

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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Medical Billing Specialist • Lakeland, FL, United States