Field Operations Manager

About United Site Services :

United Site Services is the industry leader in comprehensive site services, dedicated to fostering partnerships that enable our customers' success in projects and events. Our extensive expertise and commitment to process management and corporate responsibility drive our value proposition, supported by best-practice programs.

Our team's success is built on the collaboration of diverse professionals including field technicians, customer care representatives, sales personnel, and functional experts, all working together to provide a seamless, reliable customer experience.

By joining United Site Services, you will be part of an organization that emphasizes continuous improvement, teamwork, and excellence across all areas of our operations.

Role Overview :

The Field Operations Manager will oversee all operational functions within a branch, ensuring efficiency and quality in service delivery.

Key Responsibilities :

• Manage dispatchers, service technicians, drivers, and yard personnel.
• Ensure the accuracy of paperwork including manifests, routing tickets, and inspections.
• Monitor service levels and delivery efficiency, recommending improvements for operations and customer care.
• Communicate effectively with various departments to resolve customer service and delivery challenges.
• Maintain optimal staffing levels to surpass customer and operational demands.
• Analyze operational activities and report on metrics such as service levels and routing efficiency.
• Collaborate with the Regional Vice President to develop and execute standardized practices for operational efficiency.
• Ensure compliance with DOT fleet regulations and maintain accurate logs and records.
• Review time reports and manage employee time-off requests based on operational needs.
• Implement and uphold the branch’s safety program in coordination with Safety and HR departments.
• Drive employee development and conduct performance reviews.
• Foster a positive, safe, and productive work environment.
• Operate company vehicles, including pulling trailers as needed.
• Perform additional duties as assigned.

Supervisory Responsibilities :

This position has supervisory responsibilities overseeing staff within the branch.

Qualifications :

Physical Requirements :

Benefits Summary :

All full-time employees working an average of 30 hours or more per week qualify for a variety of benefits, including :

Salary Range : $98,500.00 - $147,600.00 per year.

At United Site Services, we ensure transparent compensation based on geographical location, skills, experience, education, and certifications. Our complete compensation package includes a competitive base salary and comprehensive benefits.

Equal Opportunity Employer : United Site Services is an equal opportunity employer. We adhere to all applicable laws prohibiting discrimination based on race, color, religion, sex, sexual orientation, age, national origin, disability, and veteran status, among others.