Family Support Worker, Healthy Start

Position Summary

The Healthy Start Family Support Worker (FSW) works to build and maintain solid relationships with Healthy Start families in the community and serve as a liaison between health / social services and the individuals and families who they serve. Healthy Start participants are mainly but not exclusively pregnant and postpartum individuals and their infants up to 18 months, in specific wards of the District of Columbia.

The FSW provides regular virtual and in-home visits to participants and their families while sharing perinatal health education, support, and promotion of healthy behaviors. The Healthy Start FSW is part of a team equipped to conduct health and social screenings, education, and support. Some daily activities include the following : facilitating access to health and community services, accompanying participants to appointments, tracking, and promoting medical visits, strengthening parent-child interaction, and encouraging partner / father involvement.

Reportability

This position will report directly to the Healthy Start Supervisor.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Assessment and Case Management :

• Implements required screening and intake questions evaluating health and social conditions, family dynamics, and community connections.
• Collaborates with Supervisor and Clinical Provider to review intake, identify issues of concerns related to participant’s health or social condition, and provide services accordingly.
• Builds on participant’s strengths, identifies support systems, and works alongside participant towards participant-identified goals.
• Plans visits ahead of time using case review, understanding of clinical and social aspects of participant’s current health status, and program requirements.
• Reports incidents of child abuse and neglect and becomes an active member of the intervention team to assist families in modifying behaviors or conditions that promoted the abuse and neglect.
• Is comfortable traveling to and visiting participants in the community.
• Communicates virtually via phone calls, video conferencing, and text messages.

Support Perinatal Health Outcomes

Build Relationships :

Documentation :

Program and Professional Growth :

Qualifications

The requirements listed below are representative of the knowledge, skills, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills & Abilities

Language Requirement – Ability to communicate effectively in English is required. Additional language proficiency or fluency preferred.

Physical Demands – Regularly required to work at a computer and travel to community locations throughout the city. Regularly required to communicate with team members and community members. Ideally able to move objects up to twenty-five (25) pounds.

Work Environment – Mostly in a typical office and / or home setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditionsThis position has the option of working a hybrid schedule – remotely & onsite, as needed. Will be expected to travel to various locations in the district and especially in Wards 7 and 8.

The Benefits :

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.