Seasonal (Seasonal)
JOB TITLE : Spa Receptionist
DIVISION : Spa
REPORTS TO : Spa Supervisor
LOCATION : Solitude Mountain Spa / The Inn
CLASSIFICATION : Full or Part Time / Seasonal / Hourly
POSITION : The Spa Receptionist is responsible for initial customer interactions, including answering calls and emails, welcoming clients to the spa, scheduling appointments, and ensuring that lobby facilities are presented in a clean and professional manner.
SPECIFIC JOB REQUIREMENTS :
- Excellent customer service
- Professionalism
- Dependable, self-motivated, and punctual
- Knowledge of office equipment
- Basic knowledge of computer operation
- Proficient in math
- Basic accounting skills
- Multitasking
- Ability to stand for up to 8 hours per day
- Ability to perform light lifting tasks (up to 20 lbs)
- Available weekends and holidays
JOB DUTIES AND RESPONSIBILITIES :
Responsible for opening the spa each morningResponsible for ensuring treatment rooms are in order for the day's appointmentsResponsible for ensuring the lobby is prepared for customersResponsible for processing linens and towelsTea and beverage preparation for clientsAnswer incoming calls and emailsSchedule appointments and coordinating with therapistsGreet clients, sell retail and gift certificatesTake payment (cash, credit cards, package vouchers, room chargesPerks of Working Here :
Work & Play in the Mountains :
Embrace the stunning Wasatch Mountains.Connect with fellow mountain enthusiasts.Benefits :
Access to select Alterra Mountain Company Destinations.Free Solitude season pass for you and eligible dependents.Discounts on solitude lift tickets for friends and family.Discounts on food, rentals, retail, and lessons.Other Perks :
Comprehensive medical, dental, vision, and life insurance for eligible employeesPro deals with outdoor brands.Generous 401(k) plan with company match.Free counseling service through Employee Assistance Program.