ASC FRONT DESK

SURGERY CENTER FRONT DESK

With this position, you will be the first person that a patient sees when they arrive for surgery! In this position, you will be verifying patient demographics, explaining the admission process as well as being a calm, smiling face for the patient. You will also be responsible for collecting signatures for consent to treat as well as authorizations for who to call after surgery. Think you are ready for a rewarding position where you can help calm the nerves of a patient waiting for surgery? Then this is the position for you!

Full Time Employment Hours 5 : 15am - 3 : 45 pm, off on Wednesdays

Position is based out of our Summit Surgery center located in Sharonville

Position Summary

Meet the patient who arrives for surgery. Explain the admission process, confirms all patient demographic information and surgical procedures to be performed and obtains all required authorizing / consent signatures from the patient or guardian. Collect deductible and / or co-payment amounts as determined by the Insurance Clerk.

Interpersonal Relationships

As a representative of FACILITY, all comments, attitudes, actions, and behaviors have a direct affect on the facility's image and perceptions of quality service. Interaction with patients, family members, physicians, referral sources, affiliating schools, visitors, etc. must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. This behavior should promote an atmosphere of teamwork congruent with facility standards and guidelines to promote positive relations, and set an example for the staff.

Education and Experience

• High school diploma required.
• Minimum of 1 or more years experience in billing or patient management in a facility, or physician practice setting.

Position Responsibilities

Service Satisfaction

Leadership

PHYSICAL REQUIREMENTS :

Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and / or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.

DEGREE OF SUPERVISION PROVIDED TO POSITION :

Minimal. Must be self-directed and able to work with minimal direction

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.