Role : SAP S / 4HANA Upgrade Program Manager
Location : Chicago, IL - Onsite 3 days a week
Duration : 6 – 12 months
Start : January 2026
Overview
Our client, a global CPG leader, is seeking a seasoned S / 4HANA Upgrade Program Manager to lead a complex, multi-phase platform upgrade of an existing S / 4HANA landscape (e.g., Private Cloud Edition S / 4HANA 2022) to a more current Private Cloud Edition (PCE) release targeted to start in early 2026. This role requires a proven leader who can operate as a hands-on program manager, solution orchestrator, and trusted advisor, driving all facets of assessment, planning, execution, cutover, and stabilization.
The ideal consultant brings deep experience leading SAP S / 4HANA technical upgrades in private cloud environments (Azure preferred) alongside strong cross-platform integration knowledge, including ServiceNow, Boomi, Blue Yonder (WMS / TMS), and SAP BTP. This individual must excel as a “player / coach,” guiding both client personnel and third-party partners through the end-to-end upgrade journey.
Key Responsibilities
Program Leadership & Governance :
- Lead the full lifecycle of the S / 4HANA upgrade program—from initial landscape assessment to go-live and hypercare—ensuring alignment with client strategy, budget, and timelines.
- Establish and manage program governance, including steering committees, RAID logs, workstream coordination, status reporting, and executive communication.
- Operate as the client’s trusted advisor, providing proactive guidance, risk mitigation strategies, and decision support.
Technical Assessment & Planning :
Conduct a comprehensive technical assessment of the current S / 4HANA platform using tools such as SAP Software Update Manager (SUM), Maintenance Planner, ATC checks, and compatibility analysis.Evaluate all integrated applications (ServiceNow, Boomi integration flows, Blue Yonder WMS / TMS, and other BTP- and Boomi-based bi-directional integrations) to assess upgrade impact and remediation requirements.Develop a detailed, actionable upgrade roadmap, including environment strategy, sandbox / trial runs, change management, testing strategy, and cutover plan.Execution & Delivery Management :
Lead and coordinate mixed delivery teams consisting of client SMEs, systems integrators, offshore / nearshore partners, and specialized 3rd-party resources.Oversee execution of all technical activities including system preparation, SUM runs, code remediation, interface adjustments, regression testing, UAT, performance testing, and deployment readiness.Ensure adherence to release management, documentation standards, and security / compliance requirements.Cloud Platform & Integration Leadership :
Drive upgrade activities across a Microsoft Azure private cloud platform, including coordination with infrastructure, security, identity management, and networking teams.Manage impacts and required remediations across all integrated systems, including :ServiceNow (ITSM / ITOM processes and integrations)Boomi (API / integration flows, monitoring, error handling)Blue Yonder WMS / TMSSAP BTP services and custom applicationsGuide integration teams to revalidate connectivity, interfaces, IDocs, API endpoints, batch jobs, and overall data orchestration across the landscape.Quality, Testing, and Cutover
Define and drive execution of end-to-end regression and integration test cycles, including functional, technical, performance, and security testing.Lead cutover planning and command-center execution, ensuring all activities are synchronized, risk-mitigated, and validated prior to go-live.Oversee hypercare, defect triage, SLA tracking, and final stabilization.Required Experience & Qualifications
10+ years of SAP Program / Project Management experience, with at least 5+ years specifically leading S / 4HANA upgrades or technical transformations.Recent hands-on experience upgrading S / 4HANA 2020 / 2021 / 2022 to later releases (PCE strongly preferred).Strong experience with SAP S / 4HANA in private cloud environments, ideally running on Microsoft Azure.Demonstrated technical proficiency in :SAP SUM (Software Update Manager)SAP Maintenance Planner & Readiness ChecksSAP BTP (key services, extensions, integrations)Boomi integrations (endpoints, APIs, orchestration)Blue Yonder WMS / TMS interfaces and dependenciesServiceNow integrations and process alignmentProven ability to manage and direct cross-functional and multi-vendor teams through complex global programs.Strong communication, facilitation, and stakeholder-management skills, including executive-level reporting.“Player / coach” leadership style with the ability to roll up sleeves when needed.Experience working within regulated environments, global time zones, and enterprise change-control frameworks.Bachelor’s degree required; advanced degree or SAP certifications preferred.Soft Skills & Leadership Attributes
Exceptional executive presence with the ability to influence, negotiate, and drive decision-making.Highly proactive, organized, and capable of managing ambiguity in fast-moving global programs.Strong problem-solver with the ability to anticipate issues before they arise.Collaborative and empathetic leader capable of building trust across client and partner teams.