Administrative Support Specialist
Supports office and business operations by providing administrative support services and maintaining office systems, procedures, and policies.
Examples of essential functions :
- Implements changes to administrative systems
- Completes operational requirements by scheduling and assigning administrative projects; expedites work results
- Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
- Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies
- Provides information by answering questions and requests
- Receives and files incoming letters and documents
- Welcomes / receives visitors to the office
- Records and monitors expenses on monthly invoices
- Schedules meetings
- Contributes to team effort by accomplishing related results as needed
- Scheduling interviews for potential employees, running background checks, MVR checks
Knowledge, skills, and abilities :
Knowledge of administrative procedures and systems such as word processing and managing files and recordsSkill in using Microsoft Office products (Word, Excel, and Outlook)Skill in providing excellent customer serviceSkill in filing and recordkeepingAbility to provide excellent customer service by assessing customer needs, meeting quality standards for services, and evaluating customer satisfactionAbility to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate timesAbility to establish and maintain effective and cooperative working relationships with those contacted in the course of workAbility to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problemsAbility to cooperate and solve problems in a team environmentAbility to follow complex instructions and communicate effectively orally and in writingAbility to organize work for timely completionCompensation : $22.00 - $28.00 per hour