Program Manager

Program Manager

Specialists in industry disruption, Globant Commerce Studio is an independent digital transformation agency with commerce at its core. Using service design thinking, we have an unwavering commitment to delivering experience-driven digital reinvention that inspires deeper relationships between brands and their customers.

Partnering with brands such as Nike, Canon, Coca-Cola Amatil, and Nestle, we work on some of the most exciting and innovative digital projects in the APAC market.

Our team is our strongest asset, and together, we're reimagining consumer needs using methods that bring our clients closer to their customers than ever before. We're thinkers, we're creatives, we're technologists, and we're looking for people to join us on our journey.

Job Description

This role is for a highly transformational digital engagement for one of the key Globant clients. As this is exclusively a commerce business the ideal candidate should have experience delivering complex commerce and replatforming initiatives, be able to have the strategic conversations and ready to role their sleeves up and get stuck in. This person will become eyes and ears of the whole program work, the orchestrator and glue that keeps everything together. Responsibilities include :

• Ensure a strategic alignment : all decisions are made in line with the business and digital strategy and the processes and mechanisms are in place through the different layers of the team to ensure the outcome.
• Own the governance plan. Create and maintain overall program schedule.
• Ensure scope management plan is documented and followed.
• Build and maintain strong relationships with stakeholders. Establish an understanding of client's business, processes and procedures and apply that knowledge to ensure project success.
• Control capacity plan execution and updates. Ensures robust onboarding plan is in place for anyone new on the project.
• Manage risks and opportunities. Build and maintain risk register and mitigation plan.
• Proactively manage client communications and expectations.
• Collaborate with internal teams. Control quality, suggest process improvements, highlight possible issues and work with the team on the solutions.
• Effectively apply Agile project methodologies.
• Create and provide executive reports to management and leadership team.
• Manage finance plan and collaboration with vendors.
• Look at the continuous improvement, people, processes and technology.

Qualifications

Additional Information